Mark Seemann

Mark Seemann, CEO, Pipemedia

Mark Seemann - Operations Director

Mark joined Business Serve in October 2004 with the acquisition of Pipemedia Ltd.Mark was the founder member of Pipemedia and has more than 8 years experience in wide area IP networks, 6 years experience in Telecoms networks, and 4 years experience in voice over ip networks.Previous to his time at Pipemedia, Mark spent 4 years developing software applications for wide area networks for Data Design.

Mark Seemann - Operations Director
...
Mark Seemann - Operations Director

Mark joined Business Serve in October 2004 with the acquisition of Pipemedia Ltd.Mark was the founder member of Pipemedia and has more than 8 years experience in wide area IP networks, 6 years experience in Telecoms networks, and 4 years experience in voice over ip networks.Previous to his time at Pipemedia, Mark spent 4 years developing software applications for wide area networks for Data Design.

These views were similar to those expressed by Pipemedia's Operations Director, Mark Seemann.Pipemedia chose to build their own customer management system from its innovative CD-ROM that walks each customer through all aspects of Broadband setup and feature activation, through to a web-based customer self-service capability that is well received, and well used by Pipemedia customers for all aspects of service and billing.As early entrants to the IP Telephony market, Mr. Seemann points out that Pipemedia had time to determine what they really needed.As a result, he believes their "…PipeCall VoIP solutions are ahead of the marketplace in terms of features and reliability because the systems were built from direct customer feedback."

These views were similar to those expressed by Pipemedia's Operations Director, Mark Seemann.