Arne Schmidthals This is Me

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1. 1. SAP customers face upgrade deadline - Tech News - CNET.com

   www.dlgl.com/vip_eng/Refs/SAP% - [Cached]

   Published on: 7/9/2004   Last Visited: 3/23/2006

   The company, which currently supports six different versions of its enterprise resource planning (ERP) software, called R/3, plans to discontinue support for four of those versions one year from this month, said Arne Schmidthals, SAP's vice president of product management.
   
   Half of SAP's 18,800 customers around the world are on those versions, according to Schmidthals. He said R/3 versions 3.1i, 4.0b, 4.5b and 4.6b, introduced between 1998 and 2000, won't be supported under regular maintenance plans after next December.
   ...
   SAP began notifying customers of the December deadline earlier this year, Schmidthals said. He stressed that SAP is not entirely abandoning customers that stay on older versions. The company will continue to provide limited support to customers for older versions of R/3 after December of next year, he said.
   
   Those customers can still call SAP for technical support, but the software maker will no longer automatically provide them with software updates for tax code changes annually as it does under standard maintenance plans. SAP may also be slower to help companies solve previously undiscovered bugs in older versions, he said.
   
   "The end of maintenance doesn't mean SAP doesn't support (those customers)," Schmidthals said.

2. 2. News

   www.epiuse.co.uk/news/18122002 - [Cached]

   Published on: 12/18/2002   Last Visited: 6/27/2006

   "We value the services that EPI-USE brought to the customer, and are very pleased that they successfully completed one of the first upgrade implementations of SAP R/3 Enterprise," said Arne Schmidthals, vice president of product management for SAP R/3 Enterprise, SAP America, Inc. "With SAP R/3 Enterprise, John Muir/Mt.

3. 3. ASUG: 2003 Forums

   dev.asug.com/2003Forums/iomfor - [Cached]

   Published on: 1/7/2003   Last Visited: 10/9/2003

   Arne Schmidthals, Vice President Global ERP Initiative, SAP AG