Marc Savoie

by Marc Savoie, Vice President of Product Management, Mariner
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Marc Savoie is vice president of product management for Mariner. Marc is responsible for managing the delivery of the IPTV industry's first monitoring solution focused on the actual customer's experience, xVu TV Care. In his last role at Nortel Networks, Marc was part of the leadership team responsible for delivering Nortel's Multi-service Provider Edge product family as the leader of the system verification team. Throughout his career, Marc has refined his ability for managing multi-site and cross-functional projects by working on a wide-range of product development projects ranging from small start-up to large multi-national R&D ventures.

Marc Savoie
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Marc SavoieDirector of Product Development

By Curtis Howe and Marc Savoie, Mariner Partners Inc.
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Curtis Howe is President and CEO and Marc Savoie is VP of Product Development at Mariner Partners Inc.
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By Curtis Howe and Marc Savoie, Mariner Partners Inc.
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Curtis Howe is President and CEO and Marc Savoie is VP of Product Development at Mariner Partners Inc.

Marc Savoie, vice president of product management at Mariner - a New Brunswick, Canada-based provider of IP video solutions and consulting services - said that on the cable side, there are great strides being made to increase the amount of interactivity across both cable and IPTV.

"IPTV to date has been focused on getting up to par with the cable operators, so offering broadcast television the PVR services, high definition services and payloads," Savoie said. "I think you find now that telco IPTV operators are now pretty much at par with their cable companies. Now, you're seeing a lot more telcos leverage the fact that they bought this IPTV platform that allows them to do interactive services."

Through its "lifecycle" services, Mariner develops technologies for the IPTV industry. Savoie said that - especially in North America - the "cash cow" of voice has been eroding for telcos for about a decade and voice over IP, like IPTV, has enabled cable operators to take the whole bundle away from the telcos.

"Where we think the gauche is it costs more for the telcos to operate that environment then the cable companies and satellite companies as well so right now they're at a disadvantage on the operational expenses so it just costs more to operate that per customer," he said.
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For Savoie, the competition for customers yields a catch-22.

"Every time you touch a customer you have just reduced your ability to make that customer profitable for you," he said.
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Yet, according to Savoie, other problems emerge - in part because telcos saw a later market entry and they're facing established industry standards and customer benchmarks.

"Most telcos would tell you that this was a difficult service introduction," he said.
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"The purist in me says IPTV is traditionally telcos providing TV service over their copper or fiber lines," Savoie said.

Marc Savoie, director of product development, and Curtis Howe, president of Mariner Partners Inc., display the IT firm's HomeVu software, which allows viewers of Internet Protocol Television (IPTV) to troubleshoot problems with their service themselves.

Marc Savoie, VP - Product Management, Mariner Partners

> About Us > Our Team > Marc Savoie
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Marc Savoie - Biography

As Vice President of Product Management, Marc is responsible for managing the delivery of the IPTV industry's first monitoring solution focused on the actual customer's experience, xVu TV Care. He joins Mariner from Nortel Networks where he spent over a decade working in various technical and leadership roles in research and development for the optical and data networking product lines. In his last role at Nortel Networks, Marc was part of the leadership team responsible for delivering Nortel's Multi-service Provider Edge product family as the leader of the system verification team.

Throughout his career, Marc has refined his ability for managing multi-site and cross-functional projects by working on a wide-range of product development projects ranging from small start-up to large multi-national R&D ventures. Marc holds a Bachelor of Science (Electrical Engineering) and a diploma in Technology Management and Entrepreneurship from the University of New Brunswick.

Contact info: > Marc Savoie
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> Marc Savoie

Marc Savoie
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Marc Savoie
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Marc Savoie As Vice President of Product Management, Marc is responsible for managing the delivery of the IPTV industry's first monitoring solution focused on the actual customer's experience, xVu TV Care. He joins Mariner from Nortel Networks where he spent over a decade working in various technical and leadership roles in research and development for the optical and data networking product lines. In his last role at Nortel Networks, Marc was part of the leadership team responsible for delivering Nortel's Multi-service Provider Edge product family as the leader of the system verification team.

Throughout his career, Marc has refined his ability for managing multi-site and cross-functional projects by working on a wide-range of product development projects ranging from small start-up to large multi-national R&D ventures. Marc holds a Bachelor of Science (Electrical Engineering) and a diploma in Technology Management and Entrepreneurship from the University of New Brunswick.
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» Marc Savoie

Marc Savoie
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Marc Savoie Vice President of Product Management

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