Jose Santos This is Me

 Web References

1. 1. :: Dialtone Interland Managed Hosting - Management Team ::

   www.dialtone.com/companyinfo/o - [Cached]

   Published on: 4/24/2003   Last Visited: 4/24/2003

   Jose Santos Marketing Manager

2. 2. Hosts for Hosts (Resell Web Hosting) | Dialtone Internet Offers Simple Wholesaling

   www.thewhir.com/reseller/artic - [Cached]

   Published on: 4/1/2002   Last Visited: 4/1/2002

   Jose Santos, the company's senior vice president of business development, says Dialtone's wholesale program was designed to allow its partners to resell the company's services exactly, and profit from the discounts. "The main idea of the program," he says, "was to help our resellers sell the same products that we have in our lineup, our dedicated servers. Every one of our services they're able to offer to their customers."
   
   According to Santos, Dialtone works to set its wholesale program apart from the rest by keeping the program as straightforward as possible. "We try to keep it very simple," he says, "the same way we've tried to keep our regular product line simple." The company provides tech support directly to wholesalers, who in turn provide support for their customers. Wholesale customers are given priority in the support system, which allows their issues to be addressed faster. "Obviously we realize," says Santos, "that we have to give them support in order for them to give support to their customers."
   
   But Dialtone's greatest offering to the reseller community, says Santos, is value. "Every one of our resellers is obviously buying the server from us to sell it to other customers. So the greater the value begins with us, the more they're going to be able to make when they turn around," he says. Dialtone's wholesale discount on servers and services can be as high as 30% for established partners.
   
   When reselling simple hosting services, says Santos, it is usually in the wholesaler's interest to add value to their offering through additional features and services, which can range from something as complex as specialized knowledge of a particular market, to something as simple as language. "We have a customer in Germany, for example," says Santos, "and in the case of this customer, some of his customers would rather pay a bit of a premium, but get the service in their own language."
   
   The design of Dialtone Internet's wholesale program is working. After only a year of operation, says Santos, the company's 250 wholesale partners account for about 35% of Dialtone's business, and he expects the numbers to grow.
   
   Santos says he can see the value of resellers quite clearly. "What we're doing with this program," he says, "is creating loyalty, and giving them an incentive to keep getting their dedicated servers from us, because the higher the volume, the higher the discount." Dialtone's program is built to give resellers a reason to get involved, and existing customers a reason to expand their involvement with the company.
   
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3. 3. Dialtone Internet in Dedicated Servers Florida- Management

   www.dialtoneinternet.net/compa - [Cached]

   Published on: 7/26/2001   Last Visited: 7/26/2001

   Jose Santos Vice President , Business Development