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Published on: 3/1/2007
Last Visited: 3/2/2007
In April of 2005, the university hired Leslie Rutledge to transform its in-plant, ReproGraphic Services.Her years of employment with commercial printers and graphic arts vendors made her the right person for the challenge.
"When I walked in the door on April 4, 2005, which is one of the busiest times for the shop, I found a shop that was operating with manual, paper-based processes and was having difficulty delivering to its potential," says Rutledge, now manager of ReproGraphic Services."The shop was wildly busy but not operating efficiently."
Rutledge and her team of eight began by analyzing the current state of the in-plant and coming up with recommendations for revamping it.
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"We were outsourcing business cards using the old-fashioned process," Rutledge says.
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"Just one example of how that has helped us is the ability to automatically transfer job data to Oracle for accurate chargebacks," Rutledge says.