Ms. Vanessa Russell

Vanessa Russell, Vice President Global Quality, ACNielsen

Standardizing on one method of communication creates a common way of communicating with clients and prospects.Ms. Russell will discuss how that resulted in higher client satisfaction for ACNielsen.

Introducing Information Mapping's Knowledge Management Services

Vanessa Russell, Vice President Global Quality at ACNielsen, recognized that the success of the initiatives required a common documentation approach that would help create a foundation for knowledge sharing."We saw Information Mapping?s approach as a best practice for analyzing, organizing, and presenting information," said Vanessa.

Vanessa Russell , Vice President Global Quality , AC NielsenStandardizing on one method of communication creates a common way of communicating with clients and prospects.Ms. Russell will discuss how that resulted in higher client satisfaction for AC Nielsen.

How Does Your Organization Use Knowledge : Introducing Information Mapping's Knowledge Management Services