Amy Russell

Amy Russell, the Business Coordinator for Drs. Rummel and Schumacher, a very successful and well-respected dental practice in Columbus, Ohio developed a unique way to recognize and encourage her dental team members. She calls it her STAR PROGRAM and she has graciously agreed to share her simple yet positively effective plan.

Amy is surveying her dental patients and wants and needs her staff to actively participate in getting the surveys out to their patients. As a way to encourage her team and to recognize positive behaviors she developed a plan that enables staff to earn 4 hours of paid time off and spend the time being pampered at a Spa. If you want to learn more, click on the two blue links below: this link lays out the guidelines; this link opens the photo of how she is keeping score. If you need more information or you want to give Amy a KUDO, you can contact her at: amy@columbusdentists.net