Paul R. Rosenberg

Paul Rosenberg

"The tough work starts now" as INS begins implementing its architecture, Paul Rosenberg said.

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"It is well-known that the INS has not had the best history in IT performance," said Paul R. Rosenberg, director of the Office of Strategic Information and Technology Development.The agency came under withering fire for allowing terrorists involved in the Sept. 11, 2001, attacks to stay in the country illegally.

But the recently completed enterprise architecture is designed to apply the principles of the President's Management Agenda to IT planning in the agency, he said.

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The INS' enterprise architecture project started about two years ago, following a critical General Accounting Office report that called for sweeping changes, Rosenberg said."GAO was very specific," he said."They wanted to see a project office.They wanted to see it run by project management principles, and they wanted the project management officer to report to the senior executives of the agency."

To comply with GAO's recommendations, INS has reorganized its IT offices.At the time GAO released its report, Rosenberg reported to the executive associate commissioner for programs."Now I am reporting to the Office of the Commissioner," he said.

Reorganization likely

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"There were a good 60 people involved in that," Rosenberg said.

The experts determined that different arms of the INS carry out similar processes but perform them differently, such as identifying and tracking individuals.The group identified standardized ways that all INS offices should conduct such processes.

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It is a corporate encyclopedia," Rosenberg said.

The INS team now faces the challenge of implementing the enterprise architecture.

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"The tough work starts now," Rosenberg said.

"A great deal of money came in, and as an organization we weren't well prepared to handle it," said Paul Rosenberg, who directs the INS office of strategic information and technology development."As an organization we had some successes in there, and we had some management failures in there."

Indeed, some initiatives have been promising, such as a program to whisk pre-approved passengers through immigration checkpoints at seven U.S. airports, including Los Angeles International.Under the program, enrolled travelers arriving in the United States can place their hands on a screen that confirms their personal hand geometry in three dimensions within 20 seconds, sparing them from the checkpoints' often long lines.Since 1995, the program has recorded more than 300,000 admissions into the United States.