Ned Raynolds

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  seattletimes.nwsource.com/html/businesstechnology/20081 - [Cached Version]
  Published on: 8/10/2008    Last Visited: 8/10/2008  

  "We've done some surveys, and we're not finding any resistance to that price point," said American Airlines spokesman Ned Raynolds.American's service will be provided by Aircell.

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  www.newsday.com/news/local/newyork/ny-nyjfk315783173jul - [Cached Version]
  Published on: 7/31/2008    Last Visited: 7/31/2008  

  At 4 a.m., the software that controls American Airlines' automated baggage system experienced a glitch, resulting in delays that affected about 35 flights, said Ned Raynolds, American Airlines' corporate communication manager.
  
  No flights were canceled, and flight departures were delayed from 60 to 90 minutes, an airline spokesman said.
  
  "These are the bags that have not yet found a home," Raynolds said.
  ...
  By noon, the software system, which reads the bar codes on the luggage tags to determine the bags' proper destinations, was running, but only at about 60 percent, Raynolds said.
  
  "The problem had to do with the software, which is what tells the conveyor belts where to take the luggage," Raynolds said."As a result, many of the passengers on our morning flights took off without their luggage."
  
  Flight delays continued into last night.American Airlines averages about 95 daily flights out of Kennedy Airport, he said.
  
  While the system was being repaired, the airline used manual labor, including about a dozen people from its sales department, to handle about 20 percent of the total baggage volume, Raynolds said.
  
  "It's like we've gone back in time 60 or 70 years," he said.
  ...
  Raynolds said the airline is using its flights out of LaGuardia Airport to transport some of the excess baggage to its owners.

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  www.airportbusiness.com/online/article.jsp?siteSection= - [Cached Version]
  Published on: 8/1/2008    Last Visited: 8/1/2008  

  "It's operations as normal," said Ned Raynolds, an American Airlines spokesman in New York.

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  www.newsday.com/services/newspaper/printedition/friday/ - [Cached Version]
  Published on: 8/1/2008    Last Visited: 8/1/2008  

  "It's operations as normal," said Ned Raynolds, an American Airlines spokesman in New York.Airline officials estimated that 1,000 bags were being held at the terminal on Wednesday at the height of the problems.They were gone yesterday.
  
  Many passengers - who had flown across the United States and came from the Caribbean and Europe - simply decided Wednesday to board flights without luggage, accepting the airline's assurances that their bags would be delivered later.
  
  Raynolds said three flights were canceled yesterday and two moved to LaGuardia Airport.He said "a few hundred bags" remained to be delivered.

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  www.airportbusiness.com/online/article.jsp?siteSection= - [Cached Version]
  Published on: 7/31/2008    Last Visited: 7/31/2008  

  At 4 a.m., the software that controls American Airlines' automated baggage system experienced a glitch, resulting in delays that affected about 35 flights, said Ned Raynolds, American Airlines' corporate communication manager.
  
  No flights were canceled, and flight departures were delayed from 60 to 90 minutes, an airline spokesman said.
  
  "These are the bags that have not yet found a home," Raynolds said.

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  www.newsday.com/news/local/newyork/ny-liair0801,0,74393 - [Cached Version]
  Published on: 7/31/2008    Last Visited: 8/1/2008  

  "We have a very different situation at JFK today," American Airlines spokesman Ned Raynolds said.
  
  Raynolds said three flights were canceled Thursday and two moved to LaGuardia Airport.
  
  That decision was made Wednesday night at 11:30 p.m., when engineers and technicians weren't certain they could correct the problem for Thursday's flights.
  
  The software glitch was fixed at 3 a.m. Thursday, Raynolds said.

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  www.newsday.com/news/local/newyork/ny-nyjfk0731,0,31641 - [Cached Version]
  Published on: 7/30/2008    Last Visited: 7/31/2008  

  At 4 a.m., the software that controls American Airlines' automated baggage system experienced a glitch, resulting in delays that affected about 35 flights, said Ned Raynolds, American Airlines' corporate communication manager.
  
  No flights were canceled, and flight departures were delayed from 60 to 90 minutes, an airline spokesman said.
  
  "These are the bags that have not yet found a home," Raynolds said.
  ...
  By noon, the software system, which reads the bar codes on the luggage tags to determine the bags' proper destinations, was running, but only at about 60 percent, Raynolds said.
  
  "The problem had to do with the software, which is what tells the conveyor belts where to take the luggage," Raynolds said."As a result, many of the passengers on our morning flights took off without their luggage."
  
  Flight delays continued into Wednesday night.American Airlines averages about 95 daily flights out of Kennedy Airport, he said.
  
  While the system was being repaired, the airline used manual labor, including about a dozen people from its sales department, to handle about 20 percent of the total baggage volume, Raynolds said.
  
  "It's like we've gone back in time 60 or 70 years," he said.
  ...
  Raynolds said the airline is using its flights out of LaGuardia Airport to transport some of the excess baggage to its owners.

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  www.newsday.com/business/ny-bzair23,0,1603588.story - [Cached Version]
  Published on: 5/22/2008    Last Visited: 5/23/2008  

  Ned Raynolds, an American spokesman in Manhattan, said the increases were necessary because of rising fuel costs.
  
  "We're doing what we need to do in order to service and serve the public," Raynolds said.Asked if American would rescind the increases if competitors do not raise fees, as is sometimes the case with fare increases, Raynolds said, "Those are the fees that we have determined we need to collect, and there are no present plans for changing them."

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  www.sun-sentinel.com/business/sfl-0522airlinefolo,0,425 - [Cached Version]
  Published on: 5/12/2008    Last Visited: 5/22/2008  

  Ned Raynolds, an American spokesman in Manhattan, said the increases were necessary because of the rising fuel costs.
  
  "We're doing what we need to do in order to service and serve the public," Raynolds said.Asked if American would rescind the increases if competitors do not raise fees, as is sometimes the case with fare increases, Raynolds said, "Those are the fees that we have determined we need to collect and there are no present plans for changing them."

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  www.northjersey.com/news/transportation/18440214.html - [Cached Version]
  Published on: 5/1/2008    Last Visited: 5/1/2008  

  Ned Raynolds, a spokesman for American Airlines, confirmed Wednesday that the nation's largest airline, which is also Continental's biggest rival in the New York market, is "exploring ways to cooperate" with British Airways and Continental.He declined to say more about it
  
  The company's policy is to "not discuss potential strategic activities," he said.
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  Ned Raynolds, a spokesman for American Airlines, confirmed Wednesday that the nation's largest airline, which is also Continental's biggest rival in the New York market, is "exploring ways to cooperate" with British Airways and Continental.He declined to say more about it
  
  The company's policy is to "not discuss potential strategic activities," he said.

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