Training Day- ADTmag.com -
[Cached Version]
Published on: 2/15/2005
Last Visited: 2/15/2005
Priya Patel, director of marketing with Exoftware, an agile programming consultancy based in the EU, says his organization typically does several things to ensure that the content of a course comports with the expectations of students.Common practices include a "hopes and fears" exercise in which students are asked to write down their expectations with respect to the course; daily feedback, in which students are asked to comment about what is working and what isn't; interaction, in which instructors encourage students to voice their concerns with the course; and final feedback.
"We spend a lot of time talking to customers who hire us and even the folks who will be taking the course, before the course even starts, to ensure we understand their specific issues and goals," he concludes."This is done gratis because it is an essential to getting the course right on the mark for people, plus it ensures our customers come back to us again and again."
Even so, Patel acknowledges, problems sometimes do occur, especially when not all programmers have the same skill levels.
"Of course there are always those who are more advanced or less than others in a course.The best way to deal with that is to ensure each course has some informal or downtime where people who want to get a bit more in-depth or discuss issues outside of the class scope have the opportunity to do so," he says.