Enabling Outputs - Management of human resources -... -
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Published on: 1/1/2005
Last Visited: 9/26/2008
In Queensland, where 99 trainees were recruited for Brisbane and 22 for Cairns, the Customs Trainee coordinator, Lisa Parsons, reflects about her role on the first day in the classroom for each intake.
"On day one of a Customs Trainee (CT) course, you scan the faces of the group of people sitting before you.Many look excited, however it is not uncommon to note an element of apprehension as the recruits ponder the six month journey ahead," Lisa says.
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Customs trainer Lisa Parsons"Throughout the six-month program you will invariably face challenges, which may test your skills as you take on the role of teacher, mentor, coach and friend to the new recruits," Lisa says.
"You work hard to support your charges through what are often challenging learning experiences, and share their sense of achievement as they progress through the course.
"Graduation Day marks the culmination of your trainees' efforts, and you look on with a sense of pride as your colleagues translate from trainees to Customs officers," Lisa says.
Customs trainer Lisa Parsons
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