Steven Norris

Steven Norris, zone vice president for Klein Tools, agrees that quality has improved among foreign manufacturers, but he still sees a big performance gap.

"Those who use these tools day in and day out know the difference," says Norris.
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"The end-user may pay a little more for the one tool that does it all, but he paid quite a bit less than the combined cost of all four wire strippers," says Norris.

Steve C. Norris