Mr. Steven Norris

by Steven Norris (Sales Manager, Solutions Division, NetComm)

The handsets fill a big gap in the market for organisations such as CSU looking for the flexibility of VoIP but not requiring high-end phones, says NetComm value add channel sales manager Steven Norris."Up until recently this hasn't been available because the cost of manufacturing was too high.As a result, many organisations were only rolling-out IP handsets to the absolutely necessary staff and then giving everyone else a traditional device.The problem with that, of course, is you can't manage the traditional devices the same way that you can manage an IP phone, so you lose one of the key benefits of deploying a VoIP system," Mr Norris says.

Attitudes to internet connectivity are also rapidly changing, says Steve Norris, Netcomm's channel manager."Initially they saw it as a cost.Today, with the introduction of VoIP, all of a sudden the internet looks like a cost saving.

"No longer is it a matter of justifying expenditure.It is a matter of 'if I spend this much money, how much can I save on communications costs'," Mr Norris says.

Attitudes to internet connectivity are also rapidly changing, says Steve Norris, Netcomm's channel manager."Initially they saw it as a cost.Today, with the introduction of VoIP, all of a sudden the internet looks like a cost saving.

"No longer is it a matter of justifying expenditure.It is a matter of 'if I spend this much money, how much can I save on communications costs'," Mr Norris says.