Ms. Luann Nitz

Luann Nitz Chief Operating Officer Chief Compliance Officerlmnitz@profmedbill.com

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Luann Nitz is Chief Operating Officer and Chief Compliance Officer for Professional Medical Billing (PMB), where she has worked since 1990.She is a Certified Professional Coder.As Chief Compliance Officer, she

Writes and coordinates PMB's compliance policies and manuals. Oversees the PMB Client Coding, Billing and Documentation Program, including Documentation reviews/audits. Trains PMB staff in compliance. Manages staff compliance audits.

Ms. Nitz has completed the Healthcare Billing and Management Association's Compliance Program Implementation Course.She also has completed the American College of Emergency Physicians Compliance, Credentialing and Customer Service program.

Ms. Nitz manages PMB's operations and continuous quality improvement program.A current area of focus for Ms. Nitz is managing PMB' s process to qualify for ISO registration (ISO 9001-2000).ISO registration is an internationally recognized quality standard with a proven track record for enhancing performance to customers.ISO registration provides independent, third-party validation of a company's quality measures.Although registration with ISO is extremely rare in the billing industry due to its rigorous requirements, PMB is committed to utilize the ISO 9001-2000 standard to further its position as a quality leader in the billing industry.