Paul Nishiyama

Paul Nishiyama, director of IT for Rubio's Restaurants, says business intelligence has played a key role in the chain's growth over the last two years.Much of what had been a frequent demand for business-status reports from his small IT staff has been shifted onto the reporting capabilities of Business Objects SA's Business Objects Enterprise system, with its dashboard-building and reporting capabilities.

Paul Nishiyama, director of IT for Rubio's Restaurants, says business intelligence has played a key role in the chain's growth over the last two years.Much of what had been a frequent demand for business-status reports from his small IT staff has been shifted onto the reporting capabilities of Business Objects SA's Business Objects Enterprise system, with its dashboard-building and reporting capabilities.

Nishiyama and staff continue to prepare some reports, but the company's director of finance and two to three assistants in the finance office have gained the skills needed to produce their own reports, instead of relying on the seven-member IT staff to do it."BI has been extremely important to us.Finance is getting a whole series of more robust reports that it didn't have before," Nishiyama says.Producing those reports without a business-intelligence system "would be a manual process that would drain our small staff," he adds.
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It's not enough that the company offers breaks, Nishiyama says.Compliance is established by employees clocking out and back in to show they've used them."It's extremely important to us," he says.

Paul Nishiyama, director of IT for Rubio's Restaurants, says business intelligence has played a key role in the chain's growth over the last two years.Much of what had been a frequent demand for business-status reports from his small IT staff has been shifted onto the reporting capabilities of Business Objects SA's Business Objects Enterprise system, with its dashboard-building and reporting capabilities.

Nishiyama and staff continue to prepare some reports, but the company's director of finance and two to three assistants in the finance office have gained the skills needed to produce their own reports, instead of relying on the seven-member IT staff to do it."BI has been extremely important to us.Finance is getting a whole series of more robust reports that it didn't have before," Nishiyama says.Producing those reports without a business-intelligence system "would be a manual process that would drain our small staff," he adds.
...
It's not enough that the company offers breaks, Nishiyama says.Compliance is established by employees clocking out and back in to show they've used them."It's extremely important to us," he says.

"Inflow has a top notch facility and knowledgeable staff," added Paul Nishiyama, Rubio's director of IT.

By Paul Nishiyama
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REVIEWER: Paul Nishiyama, director of IT for Rubio's Fresh Mexican Grill.
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Paul Nishiyama, director of IT for Rubio's Fresh Mexican Grill.