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Published on: 12/3/2005
Last Visited: 12/3/2005
That reinforced the opinion of Cox Media Arizona's interACTIVE sales manager Julie Nelsen, who participated in the session and has been working on interactive ad sales since Cox launched ITV in Phoenix two years ago.
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By starting with fun and customer-friendly interactive education, Nelsen laid the groundwork for expanding ITV ad sales in Phoenix--which has attracted more than 30 local and national ITV advertisers to date.Sister Cox Arizona market Tulsa has joined Phoenix's foray into ITV ads, while others will be adding the service next year.
Speed Sells
The meeting in New York proved productive for Nelsen.She gleaned and shared insights into how to better use Navic's ITV technology.One conclusion that Carat Digital EVP Mitch Oscar drew through number crunching for Hyundai was that the Navic interactive overlay should appear simultaneously with a commercial.* Oscar observed that a 10-second delay in interactive functionality generated 50% fewer clicks in the first week of Phoenix's May Hyundai trial.
Another finding from Oscar's numbers that Nelsen concurred with was relatively straightforward: Strike while the iron's hot.The MSO, on a daily basis, should forward to advertisers contact information for subscribers who agreed to release their addresses and phone numbers after clicking on ITV ads.Getting this information daily allows advertisers--in this case, participating local Hyundai dealers--to pursue those leads while they're still fresh.
Focus, Focus
And Nelsen agreed with Oscar that operators should create in-market focus groups to determine what makes consumers respond to or reject interactive ads.In fact, she has already requested funding from Cox corporate to hold local consumer focus groups.