www.phoneplusmag.com/hotnews/channel-partners-tem-sessi -
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Published on: 3/11/2008
Last Visited: 3/11/2008
Channel partners wanting to hear more about successfully combining TEM platforms and professional services for a complete managed offering can get some good tips in the "TEM Take Two" session this morning, where Missy Sue Mastel, president and founder of Mass-Tel Communications Inc., forensic expert and author, will discuss how to help enterprises win with TEM and not just buy more software.
Mastel believes that automated solutions and consulting services are incomplete on their own."One flusters under the data load (no brain); the other cannot tailor itself to the unique client (no heart)," she said."Consider us the Wizard of Oz, or the millionaire matchmaker - finding love, or at least profit, among the solutions out there."
Session attendees can expect to learn all about TEM, how it has evolved and what they can realistically expect from partnering and selling a TEM solution, including how much support it will need to thrive and how they can make money from it."Our talk will help even the most novice partner communicate about telecom expense management like a pro, and establish their own ‘rule set' of what to look for in a TEM solution," said Mastel.
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TEM, telecom expense management, Missy Sue Mastel, Mass-Tel Communications