Ms. Zahida Manzoor CBE

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  www.legalservicespro.com/irrigators-could-take-sa-govt- - [Cached Version]
  Published on: 9/15/2007    Last Visited: 11/29/2007  

  The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today declared the Law Society's complaints handling Plan for the period 1 April 2007 to 31 March 2008 as adequate.

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  www.metro.co.uk/news/article.html?in_article_id=83927&i - [Cached Version]
  Last Visited: 1/14/2008  

  A second investigation by the commissioner, Zahida Manzoor, into compensation schemes for respiratory disease and a condition known as vibration white finger, found that the Legal Complaints Service (LCS) risked damaging its reputation because of its "poor service" to some miners and their families.
  
  "I highlight the case of six individual miners who, in 2007, have shown real persistence in their complaints.Despite being encouraged to conciliate by the LCS they refused, and insisted that their complaints should be investigated and adjudicate.
  
  "Through their persistence, each of these miners has, on average, correctly received an additional ,1,700 compensation from their solicitors."
  
  Ms Manzoor warned that miners' complaints could become an "Achilles heel" for the LCS if it did not act on her proposals, such as good management and administrative checks and balances.

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  www.namepedia.co.uk/zahida/board/ - [Cached Version]
  Published on: 6/1/2009    Last Visited: 11/14/2009  

  Press Release: Zahida Manzoor CBE appointed Legal Services ... Zahida Manzoor CBE appointed Legal Services Ombudsman. from M2 Presswire. ... has served on both the NHS Policy Board and the Commission for Racial Equality ... www.highbeam.com

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  icthewharf.icnetwork.co.uk/thewharf/national/tm_headlin - [Cached Version]
  Published on: 1/14/2008    Last Visited: 1/14/2008  

  A second investigation by the commissioner, Zahida Manzoor, into compensation schemes for respiratory disease and a condition known as vibration white finger, found that the Legal Complaints Service (LCS) risked damaging its reputation because of its "poor service" to some miners and their families.
  ...
  Ms Manzoor warned that miners' complaints could become an "Achilles heel" for the LCS if it did not act on her proposals, such as good management and administrative checks and balances.

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  portal.inpractice.co.uk/Lists/Website%20Links/DispForm. - [Cached Version]
  Last Visited: 12/12/2009  

  Legal Services Complaints Commissioner - Zahida Manzoor CBE | Legal Services Complaints Commissioner - Zahida Manzoor CBEUse SHIFT+ENTER to open the menu (new window). Business Partners & Other Links - Legal Services Complaints Commissioner -...
  
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  fawcett.wholething.co.uk/index.asp?PageID=692 - [Cached Version]
  Published on: 7/21/2008    Last Visited: 7/21/2008  

  Zahida Manzoor CBEFawcett - Zahida Manzoor CBE
  
  Fawcett - Home
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  Zahida Manzoor CBE
  
  Zahida Manzoor was appointed as Legal Services Ombudsman in March 2003 and as Legal Services Complaints Commissioner in February 2004.
  
  Zahida has received various awards in recognition of her achievements, including the CBE in 1998 for her work in the Health Service and for race relations within the UK.A former member of the NHS Policy Board and Regional Chair of the NHS Executive, Northern and Yorkshire Regions, she oversaw many improvements in the Health Service for over 60 hospitals and Health Authorities.
  
  Zahida was Commissioner and Deputy Chair of the Commission for Racial Equality and Chair of the Bradford Health Authority, the first Asian woman to fill these posts.
  
  Zahida's priority away from work is her family, including her two daughters.

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  www.gnn.gov.uk/content/detail.asp?NewsAreaID=2&ReleaseI - [Cached Version]
  Published on: 10/31/2007    Last Visited: 11/5/2007  

  The Legal Services Ombudsman and Legal Services Complaints Commissioner, Zahida Manzoor CBE, has welcomed the new Legal Services Act which received Royal Assent yesterday.
  
  Commenting on the new legislation, she said:
  
  "It has been a long and sometimes difficult road, but finally the reforms can start to become a reality for the consumer and for the legal profession.This new Act brings in much heralded changes to how legal services will be delivered and regulated and how complaints will be handled.As a contributor to Sir David Clementi's review and an enthusiast for the blueprint he set out, I am pleased to see the changes become law."
  
  Speaking of the new bodies which will be created by the Act, Ms Manzoor said:
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  Ms Manzoor also welcomed Alternative Business Structures that will be created under the Act:
  
  "This should see greater competition and raising of standards in the provision of legal services."
  
  NOTES TO EDITORS:
  
  1. Ms Manzoor was appointed Legal Services Complaints Commissioner in February 2004 in addition to her role as Legal Services Ombudsman (LSO).The Commissioner only has powers in relation to the Law Society of England and Wales.Ms Manzoor was reappointed as both Commissioner and LSO for a period of three years in March 2006.

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  www.olscc.gov.uk/htms/new_archive/new2007.htm - [Cached Version]
  Last Visited: 11/24/2007  

  Zahida Manzoor CBE, the Legal Services Complaints Commissioner, provides views and comments on the draft Legal Services Bill [PDF 17 kb, 1 page] .
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  A special report from the Legal Services Ombudsman and the Legal Services Complaints Commissioner, Zahida Manzoor CBE.
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  The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today declared the Law Society's complaints handling Plan for the period 1 April 2007 to 31 March 2008 as adequate.

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  www.olso.org/news_detail.asp?id=12 - [Cached Version]
  Published on: 1/11/2008    Last Visited: 1/11/2008  

  The Legal Services Ombudsman and Legal Services Complaints Commissioner, Zahida Manzoor CBE, has welcomed the new Legal Services Act which received Royal Assent yesterday.
  
  Commenting on the new legislation, she said:
  
  "It has been a long and sometimes difficult road, but finally the reforms can start to become a reality for the consumer and for the legal profession.This new Act brings in much heralded changes to how legal services will be delivered and regulated and how complaints will be handled.As a contributor to Sir David Clementi's review and an enthusiast for the blueprint he set out, I am pleased to see the changes become law."
  
  Speaking of the new bodies which will be created by the Act, Ms Manzoor said:
  ...
  Ms Manzoor also welcomed Alternative Business Structures that will be created under the Act:

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  www.legalservicespro.com/school-board-names-new-law-fir - [Cached Version]
  Published on: 12/13/2007    Last Visited: 4/1/2008  

  The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today published (Tuesday, 15 January 2008) a Special Report critical of the Legal Complaints Service's (LCS) handling of Coal Health Compensation complaints.

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