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Published on: 1/1/2008
Last Visited: 10/1/2008
Katrina Lane - Vice President of Channel Marketing »
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Katrina LaneVice President of Channel Marketing, Harrah's Entertainment
Katrina Lane is the Vice President of Channel Marketing at Harrah's Entertainment, which owns or manages more than 40 casinos in three countries and has been recognized for its outstanding marketing practices by the Wall St. Journal, Info Week and CIO Magazine.
Katrina is responsible for the company's multi-channel marketing and customer communication management initiatives, which are part of building future capabilities for the Total Rewards customer loyalty program and direct marketing efforts.In addition, she is responsible for Internet marketing and all company websites, Mobile Marketing, e-Care, Customer Analytics, Media Planning and Teleservices.
Katrina has over 14 years of experience in CRM, online, and direct marketing, in a range of B-to-C businesses.Prior to joining Harrah's in March 2004, Katrina was Senior Vice President of Marketing at After Hours Formalwear, at that time a division of the May Department Stores Company.She also worked in the retail, consumer banking, and credit industries and in online marketing for 7 years at McKinsey & Company, where she was a co-leader in the Customer Relationship Marketing Practice.She has a B.S. in Physics from Stanford University, and a M.S. and Ph.D. in Experimental Physics from Cornell University.