Chris Kent

"Hospitals are implementing wireless infrastructures that allow clinicians to perform tasks like real-time bedside charting on wireless handheld devices," said Chris Kent, director of the Infrastructure Services Group at Daou Systems."Previously, hospital staff wrote on a paper chart, then went to a central station to key in the information later.Sometimes handwritten entries had to wait until the end of a shift or were passed off to someone else to enter.Oftentimes reading someone else's writing can be difficult; perhaps the information gets misinterpreted or just mis-keyed."

Another boon to healthcare practitioners is wireless voice."Clinicians, aestheticians, nurses, doctors , they all love wireless voice," Kent said.
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"Site surveys are key because they establish a foundation by which Daou designs and deploys entire wireless infrastructures," Kent said."Daou does not order site surveys for just one area within a healthcare facility; they must be done to ensure coverage throughout the whole enterprise.In a multi-site deployment, this can mean multimillions of square feet.In fact, one of our multi-facility jobs covers more than 4.5 million square feet.

Prescription: Intermec Technology Implementation Services"We do business with Intermec because of the skill set and level of knowledge within its Technology Services Group," Kent said."The company offers a well-defined wireless site survey process that is extremely efficient, and therefore repeatable.In other words, we know what we are getting from Intermec every time.The Intermec teams all follow the same processes.This predictability allows Daou to complete installs in a shorter amount of time, and that saves our customers and us money.

"Daou is a Cisco Premier Certified Partner, and we've achieved Cisco Wireless LAN Specialization status as well," Kent said.
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"Intermec is not the first company we've used for site surveys," Kent continued."But our previous providers could not scale to the level we needed.They had no national presence, but Intermec does.They have dozens of certified Technology Implementation Services radio frequency engineers all over the country, so Intermec has the people we need, where we need them.

"Cost is an issue too, and Intermec charges reasonable rates."Kent continued.
...
The site survey allows us to analyze what equipment is already onsite so that we can plan it into the new network," Kent said.
...
"We had a customer who, despite our recommendation, decided to forgo a site survey and placed their own access points," Kent continued.
...
"The working relationship between Daou and Intermec has been top-notch and professional, and I hope to strengthen this partnership in the future," Kent concluded.

"Hospitals are implementing wireless infrastructures that allow clinicians to perform tasks like real-time bedside charting on wireless handheld devices," said Chris Kent, director of the Infrastructure Services Group at Daou Systems."Previously, hospital staff wrote on a paper chart, then went to a central station to key in the information later.Sometimes handwritten entries had to wait until the end of a shift or were passed off to someone else to enter.Oftentimes reading someone else,s writing can be difficult; perhaps the information gets misinterpreted or just mis-keyed."

Another boon to healthcare practitioners is wireless voice."Clinicians, aestheticians, nurses, doctors , they all love wireless voice," Kent said.
...
"Site surveys are key because they establish a foundation by which Daou designs and deploys entire wireless infrastructures," Kent said."Daou does not order site surveys for just one area within a healthcare facility; they must be done to ensure coverage throughout the whole enterprise.In a multi-site deployment, this can mean multimillions of square feet.In fact, one of our multi-facility jobs covers more than 4.5 million square feet.

Prescription: Intermec Technology Implementation Services"We do business with Intermec because of the skill set and level of knowledge within its Technology Services Group," Kent said."The company offers a well-defined wireless site survey process that is extremely efficient, and therefore repeatable.In other words, we know what we are getting from Intermec every time.The Intermec teams all follow the same processes.This predictability allows Daou to complete installs in a shorter amount of time, and that saves our customers and us money.

"Daou is a Cisco Premier Certified Partner, and we,ve achieved Cisco Wireless LAN Specialization status as well," Kent said.
...
"Intermec is not the first company we,ve used for site surveys," Kent continued."But our previous providers could not scale to the level we needed.They had no national presence, but Intermec does.They have dozens of certified Technology Implementation Services radio frequency engineers all over the country, so Intermec has the people we need, where we need them.

"Cost is an issue too, and Intermec charges reasonable rates."Kent continued.
...
The site survey allows us to analyze what equipment is already onsite so that we can plan it into the new network," Kent said.
...
"We had a customer who, despite our recommendation, decided to forgo a site survey and placed their own access points," Kent continued.
...
"The working relationship between Daou and Intermec has been top-notch and professional, and I hope to strengthen this partnership in the future," Kent concluded.

Securing the WLAN Environment [826 kb], in Advance for Health Information Executives, July 2003, featuring Christopher D. Kent, Daou's Director of Infrastructure Services.

Assessing the Potential of Mini-PCs, in Mobilehealthdata.com (online), March 2005, features Chris Kent, Director of the Infrastructure Services Group for Daou.
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Securing the WLAN Environment [826 kb], in Advance for Health Information Executives, July 2003, featuring Christopher D. Kent, Daou's Director of Infrastructure Services.

"Hospitals are implementing wireless infrastructures that allow clinicians to perform tasks like real-time bedside charting on wireless handheld devices," said Chris Kent, director of the Infrastructure Services Group at Daou Systems. "Previously, hospital staff wrote on a paper chart, then went to a central station to key in the information later. Sometimes handwritten entries had to wait until the end of a shift or were passed off to someone else to enter. Oftentimes reading someone else's writing can be difficult; perhaps the information gets misinterpreted or just mis-keyed."

Another boon to healthcare practitioners is wireless voice. "Clinicians, aestheticians, nurses, doctors - they all love wireless voice," Kent said.
...
"Site surveys are key because they establish a foundation by which Daou designs and deploys entire wireless infrastructures," Kent said. "Daou does not order site surveys for just one area within a healthcare facility; they must be done to ensure coverage throughout the whole enterprise. In a multi-site deployment, this can mean multimillions of square feet. In fact, one of our multi-facility jobs covers more than 4.5 million square feet.

Prescription: Intermec Technology Implementation Services "We do business with Intermec because of the skill set and level of knowledge within its Technology Services Group," Kent said. "The company offers a well-defined wireless site survey process that is extremely efficient, and therefore repeatable. In other words, we know what we are getting from Intermec every time. The Intermec teams all follow the same processes. This predictability allows Daou to complete installs in a shorter amount of time, and that saves our customers and us money. "Daou is a Cisco Premier Certified Partner, and we've achieved Cisco Wireless LAN Specialization status as well," Kent said. "By and large, our customers request Cisco wireless infrastructure products, and this trend has really picked up in the last 18 months - Cisco's done a great job getting market share, especially in the healthcare industry. For these reasons, we search for partners that share our enthusiasm for Cisco technology. Intermec certainly fills the bill there. In fact, Intermec was named Cisco's first-ever Solutions Technology Integrator in January of 2004, recognition by Cisco of Intermec's capabilities in implementing wireless infrastructure. A pioneer in wireless network technology, Intermec has been performing site surveys for nearly 20 years and warranties the results for eighteen months. "Intermec is not the first company we've used for site surveys," Kent continued. "But our previous providers could not scale to the level we needed. They had no national presence, but Intermec does. They have dozens of certified Technology Implementation Services radio frequency engineers all over the country, so Intermec has the people we need, where we need them. "Cost is an issue too, and Intermec charges reasonable rates. Kent continued.
...
The site survey allows us to analyze what equipment is already onsite so that we can plan it into the new network," Kent said.
...
"We had a customer who, despite our recommendation, decided to forgo a site survey and placed their own access points," Kent continued.
...
"The working relationship between Daou and Intermec has been top-notch and professional, and I hope to strengthen this partnership in the future," Kent concluded.

Until recently, some organizations had Wi-Fi networks in name only, says Christopher Kent, director of provider services at Daou Systems, Inc., a wholly owned consulting subsidiary of Proxicom Inc., Reston, Va.

"A true mobile health care solution is much greater than putting access points in the ceiling," Kent says.
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As a result, no provider's wireless security technologies and strategies are exactly the same as another's; nor is there a best practice for every organization or even for each department within an organization, Kent says.But regardless of why or how they revised their strategies, many provider organizations are using more sophisticated policies and technologies to secure their wireless networks.

"A few years ago it was pretty common for health care organizations to be uncomfortable with their wireless security," Kent says.
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This will help clinicians better understand security requirements and express their mobile computing needs to I.T. staff, says Christopher Kent, director of provider services at Daou.

"There are so many devices hitting the market each month, it's impossible to keep up security for all of them," he says.

Price aside, some usability issues could prevent widespread adoption of mini-PCs in health care, says Chris Kent, a director at Exton, Pa.-based Daou Systems Inc., a consulting firm.For example, at 14 ounces, OQOâ€s Model 01 is noticeably heavier than most PDAs, which could prohibit their adoption by clinicians who donâ€t want to be bogged down by hardware during rounds, he contends.

Price aside, some usability issues could prevent widespread adoption of mini-PCs in health care, says Chris Kent, a director at Exton, Pa.-based Daou Systems Inc., a consulting firm.For example, at 14 ounces, OQO's Model 01 is noticeably heavier than most PDAs, which could prohibit their adoption by clinicians who don't want to be bogged down by hardware during rounds, he contends.

,Chris Kent, Director, Infrastructure Services Group, Daou Systems

"The history of this kind of technology in healthcare goes back five to seven years," says Chris Kent, director of the Technical Services Group of Daou Systems Inc., an IT consulting and services company based in Exton, Pa. "The thrust then was focused on standalone systems for emergency rooms and cardiac-patient monitoring.
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"When you look at a mobile-type structure, what it does is untether the providers, pharmacists, therapists, and so forth," Kent says.