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Published on: 6/13/2001
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PRI Automation , OEM Division Appoints Jed Keller , VP Customer SatisfactionNewsweek- Portfolio
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PRI Automation , OEM Division Appoints Jed Keller , VP Customer Satisfaction.Monday , May 21 , 2001 , 1 : 02 p.m. EDTPR Newswire
Newly-Created Position Reflects PRI's Focused Commitment to Solving Customer Challenges Within Today's 300mm Marketplace.
MOUNTAIN VIEW , Calif. , May 21 /PRNewswire/ -- PRI Automation , Inc. ( Nasdaq : PRIA ) , a global leader in advanced automation systems , software , and services to the semiconductor industry , has appointed Jed Keller to the position of vice president , customer satisfaction for the company's OEM Division.In the newly created role , Mr. Keller will lead the OEM division in developing customer service programs that help its customers meet the challenges in today's 300mm marketplace.
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Our selection of Jed to lead this effort is indicative of our commitment.Jed has over 20 years of experience in the OEM equipment industry and will lead our efforts in developing and delivering world-class customer satisfaction programs that ensure we are able to deliver the new levels of service our customers will require..
Prior to joining PRI , Mr. Keller was vice president of marketing and customer satisfaction for Silicon Valley Group , where he was responsible for customer satisfaction for the company's worldwide customer base.During his tenure , Mr. Keller developed and executed plans for major reliability improvements at customer sites globally , that led to superior customer satisfaction ratings.In addition , Mr. Keller has held senior product management positions at Applied Materials Etch Products Division and Varian Associates Thin Film Systems , where he managed both product and customer requirements , while increasing divisional revenue.
About PRI Automation
PRI Automation , Inc. , headquartered in Billerica , Massachusetts , is the leading global supplier of advanced factory automation systems , software , and service to semiconductor manufacturers and OEM equipment suppliers.PRI is the only company to provide a tightly integrated and flexible hardware and software solution that optimizes the flow of materials and information throughout the fab improving the productivity of semiconductor manufacturing.The company has thousands of systems installed at hundreds of locations throughout the world.For more information , visit PRI online at http : //www.pria.com/.