Milind Kelkar

Says Milind Kelkar, chief operating officer of Grow Talent Company and former executive at Indian Hotels, "IT tools like customer relation management have evolved in hospitality in a way similar to the the service sector as a whole.

Mr Anil Sachdev, founder and CEO of Grow Talent Company Limited, a management guru in the area of talent management and value-based business, conducted the training programme along with Mr Milind Kelkar, Chief Operating Officer, Grow Talent Company Limited.