Tammy Jones

Tammy Jones, President (2011) Credit Union of Ohio 5500 Britton Parkway 471 Morrison Road , Suite M Hilliard , OH 43026 Phone: 614.340.1703 Fax: 614.487.6641

Tammy Jones, COO at Credit Union of Ohio, was enthusiastic that her credit union be an early adopter of the program."We've completely scrapped the old Member Benefits Packages we had…gold silver, platinum ... completely scrapped it.It was intimidating to members, and hard to explain.Points, on the other hand, is just so easy."Jones continues, "We have more staff buy-in because they have a plan they can understand and easily sell to our members.

Tammy Jones, President (2008)Credit Union of Ohio1169 Dublin RoadColumbus, OH 43215Phone: 614.340.1703Fax: 614.487.6641

Tammy Jones Pres. Credit Union of Ohio

Tammy Jones is looking forward to some long-awaited updating of her industry.
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The Credit Union of Ohio soon will be permitted to open a branch at a school, providing an important opportunity to teach young people about money, said Jones, its chief operating officer.

"That excites us to be able to educate," said Jones, who is also president of the Central Ohio Chapter of Credit Unions.

Jones followed closely the progress of Ohio House Bill 81, which outlined the first major changes to the Ohio Credit Union Act since 1987.

The award was presented to Smith by Tammy Jones, president of the Central Ohio Chapter and COO of Credit Union of Ohio, and Tom Furrey, CEO of Western Credit Union.

"With CCCS, you have qualified, certified counselors," adds Tammy Jones, vice president of operations and chief operating officer, Credit Union of Ohio, Columbus, Ohio.
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"We share a CCCS representative with another credit union because we didn't think we had enough demand for a full-time counselor," says Jones."Jim, our counselor, is at the other credit union's office one week and ours the next week.Our members can go to either credit union's office."As the program grows, Jones sees a potential for having a CCCS counselor on-site full time.

"Jim does proactive counseling; some members ask for advice on potential purchases, or want to pay off debt but aren't really having problems," she says.The credit union and CCCS do educational seminars such as first-time home buyer sessions, how to understand your credit score, and how to prepare a budget.

"We also have plans to conduct youth educational sessions such as how to buy a car, how to manage money, credit card pitfalls-our goal is to draw members in before they get into trouble," adds Jones.
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"CCCS enrolled him in a debt-management program that reduced his interest to 5.9% and stopped the penalty fees," says Jones."Jim also delayed the start of his program to allow him to get his mortgage and car brought current.

"We've had about 40 people in debt management, and some are just now completing it," she continues."It was exciting that they'd commit to the program, and even more exciting that they're completing it.

"Those are the people who are coming back to the credit union and saying, 'Now I want to buy my first home,'" says Jones."They come back to us because we helped them.Even if the loan's a little questionable, we take into consideration that they completed the program and we're more likely to grant the loan."

The credit union, CCCS partnership is a good fit."Both parties care about our members' financial well-being," says Jones.

With CCCS, you have qualified, certified counselors, adds Tammy Jones, vice president of operations and chief operating officer, Credit Union of Ohio, Columbus, Ohio.
...
We share a CCCS representative with another credit union because we didn't think we had enough demand for a full-time counselor, says Jones.Jim, our counselor, is at the other credit union's office one week and ours the next week.Our members can go to either credit union's office.As the program grows, Jones sees a potential for having a CCCS counselor on-site full time.

Jim does proactive counseling; some members ask for advice on potential purchases, or want to pay off debt but aren't really having problems, she says.The credit union and CCCS do educational seminars such as first-time home buyer sessions, how to understand your credit score, and how to prepare a budget.

We also have plans to conduct youth educational sessions such as how to buy a car, how to manage money, credit card pitfalls-our goal is to draw members in before they get into trouble, adds Jones.
...
CCCS enrolled him in a debt-management program that reduced his interest to 5.9% and stopped the penalty fees, says Jones.Jim also delayed the start of his program to allow him to get his mortgage and car brought current.

We've had about 40 people in debt management, and some are just now completing it, she continues.It was exciting that they'd commit to the program, and even more exciting that they're completing it.

Those are the people who are coming back to the credit union and saying, 'Now I want to buy my first home,' says Jones.They come back to us because we helped them.Even if the loan's a little questionable, we take into consideration that they completed the program and we're more likely to grant the loan.

The credit union, CCCS partnership is a good fit.Both parties care about our members' financial well-being, says Jones.