Cornwall Seaway News -
[Cached Version]
Published on: 3/13/2004
Last Visited: 3/13/2004
Diane Iadeluca
"The Better Business Bureau is the only organization dedicated to providing reliability reports on businesses to promote ethical business practices and honest advertising in the marketplace.As a marketplace watchdog, the BBB responds to all inquiries and business/customer relationship issues."So says a paragraph in the BBB's brochure, but according to Diane Iadeluca, Executive Director of the BBB of Eastern Ontario and the Outaouais, the proof is in the numbers.She told the Sunrise Rotary Club of Cornwall on Wednesday, February 25th, 2004, that over "9,000 complaints were addressed in 2003."She was quick to point out that "no major issues with Cornwall companies were involved."