Ms. Nancy Holland

"We've had an increase of new patients coming to us as a result of just struggling and not knowing how to handle it and getting to the point of feeling hopeless and helpless," said Nancy Holland, manager of the adult partial hospitalization and outpatient program at Parkridge Valley, a private psychiatric hospital in Chattanooga. "I've been in the mental health field since 1984, and I don't think individuals have identified the finances stressors (as their source of anxiety) as consistently as what we have seen in these last couple of months," she said.
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Ms. Holland of Parkridge Valley said that just this month a local man enrolled in the hospital's outpatient program, citing the strain of a family member getting laid off and a pending foreclosure on their home.

Nancy Holland, director of Parkridge Valley's RESPOND program, says people with anxiety might suffer from a wide variety of symptoms, said.The key is whether the symptoms are recurring.

"Anxiety sufferers might have fears or worries that won't go away," Ms. Holland said.
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"Sometimes symptoms of anxiety and depression will be mistaken for another medical illness and go undiagnosed, sometimes people are ashamed or afraid, or they don't know enough about anxiety and depressive disorders to put a name to the feelings and symptoms they experience," Ms. Holland said.

Bayhealth Medical Center recently honored Debra Hanna and Nancy Holland as the northern and southern division employees of the quarter.
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Nancy Holland of Milford is the Office Coordinator for outpatient physical, occupational and speech therapy at Milford Memorial Hospital.

"I was totally surprised when (Bayhealth President/CEO) Mr. Klima walked into our meeting and said I was the Employee of the Quarter," she said."Then I started crying.I really appreciated it."

As Office Coordinator, Ms. Holland is responsible for many different activities, including scheduling patients for therapy, creating reports for her manager and director, obtaining insurance authorizations and assisting patients.She was also instrumental in tracking patient zip codes in a study to determine whether or not Bayhealth should offer physical therapy services in Milton, a service which is now offered.

From February through May of this year, Ms. Holland worked nearly 80 hours a week to complete her own tasks in Milford but also at Kent General, where she converted office procedures to be consistent with Milford's.

"Everyone here in Milford was so supportive of me during this time," she said.

Ms. Holland joined Bayhealth in 1999 in the Human Resources Department at Milford.After six months, she was promoted to an H.R. position at Kent, where she worked for two years before taking a position closer to home, as a registrar/unit secretary in Milford's outpatient rehabilitation.From there, she progressed to Billing Coordinator before being named Office Coordinator.

Ms. Holland's son Nikolus, a freshman at Milford Senior High School, is a member of three different baseball leagues, which keeps her very busy year-round.Nikolus also spent his summer volunteering in outpatient rehabilitation, and was able to attend the meeting in which his mother received her award.

Originally from the Philadelphia suburbs, Ms. Holland moved with her family to New Hampshire and lived there until 1983, when she moved to Milford.Ms. Holland plans to take a co-worker, Bev Isaacs, to dinner at Outback Steakhouse in Rehoboth to thank her for her help and support during the time period when she worked to consolidate operations at both Milford Memorial and Kent General Hospitals.

Bayhealth Medical Center recently honored Debra Hanna and Nancy Holland as the northern and southern division employees of the quarter.
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Holland, of Milford, is the office coordinator for outpatient physical, occupational and speech therapy at Milford Memorial Hospital.Holland joined Bayhealth in 1999.