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    www.anabaptistethics.org/article.php?id=6355 - [Cached Version]
    Published on: 6/12/2007    Last Visited: 11/23/2007  

    Garbish's late husband, John Higgins, chaired the planning committee for Charter House, which opened in 1985, and he worked tirelessly to make it a success.He died seven years ago, but she says her husband always "realized how important this would be to the community."

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    Affiliations - DreamCatcher - [Cached Version]
    Published on: 7/3/2003    Last Visited: 7/6/2005  

    John Higgins, Vice-President Cable Television and Telecommunications Association of New York

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    Charter Communications Investor Relations - [Cached Version]
    Published on: 1/28/2005    Last Visited: 4/11/2008  

    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer CareCharter Communications Investor Relations
    ...
    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer Care

    ST. LOUIS - The appointment of John H. Higgins, Jr. to Corporate Vice President of Customer Care for Charter Communications, Inc. (Nasdaq:CHTR) was announced today by Mike Lovett, Executive Vice President of Operations and Customer Care.
    ...
    Reporting to Mr. Lovett, Mr. Higgins will oversee a comprehensive customer care strategy and work with Charter's field organization to execute tactics which will ensure an outstanding experience for customers in all interactions with Charter.
    ...
    Mr. Higgins was previously a Charter Corporate Vice President of Government Affairs and Franchise Relations.He joined Charter in September 2003 from the Cable Telecommunications Association of New York where he was Vice President with overall responsibility for day-to-day operations of that Association.Previous to this he served in a variety of customer satisfaction, quality assurance, government affairs, and franchising roles with AT&T Broadband and TCI from 1995 to 2000.He was a staff member to New York State Assemblymember Steven Sanders from 1986 to 1995, rising to Chief of Staff in 1992.

    In making the announcement, Mr. Lovett said, "We're fortunate to have had John within our ranks to move him into this key role.

  • View Online Source
    Charter Communications Investor Relations - [Cached Version]
    Published on: 1/28/2005    Last Visited: 7/28/2007  

    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer CareCharter Communications Investor Relations
    ...
    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer Care

    ST. LOUIS - The appointment of John H. Higgins, Jr. to Corporate Vice President of Customer Care for Charter Communications, Inc. (Nasdaq:CHTR) was announced today by Mike Lovett, Executive Vice President of Operations and Customer Care.
    ...
    Reporting to Mr. Lovett, Mr. Higgins will oversee a comprehensive customer care strategy and work with Charter's field organization to execute tactics which will ensure an outstanding experience for customers in all interactions with Charter.
    ...
    Mr. Higgins was previously a Charter Corporate Vice President of Government Affairs and Franchise Relations.He joined Charter in September 2003 from the Cable Telecommunications Association of New York where he was Vice President with overall responsibility for day-to-day operations of that Association.Previous to this he served in a variety of customer satisfaction, quality assurance, government affairs, and franchising roles with AT&T Broadband and TCI from 1995 to 2000.He was a staff member to New York State Assemblymember Steven Sanders from 1986 to 1995, rising to Chief of Staff in 1992.

    In making the announcement, Mr. Lovett said, "We're fortunate to have had John within our ranks to move him into this key role.

  • View Online Source
    Charter Communications Investor Relations - [Cached Version]
    Published on: 1/28/2005    Last Visited: 12/20/2006  

    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer CareCharter Communications Investor Relations
    ...
    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer Care

    ST. LOUIS - The appointment of John H. Higgins, Jr. to Corporate Vice President of Customer Care for Charter Communications, Inc. (Nasdaq:CHTR) was announced today by Mike Lovett, Executive Vice President of Operations and Customer Care.
    ...
    Reporting to Mr. Lovett, Mr. Higgins will oversee a comprehensive customer care strategy and work with Charter's field organization to execute tactics which will ensure an outstanding experience for customers in all interactions with Charter.
    ...
    Mr. Higgins was previously a Charter Corporate Vice President of Government Affairs and Franchise Relations.He joined Charter in September 2003 from the Cable Telecommunications Association of New York where he was Vice President with overall responsibility for day-to-day operations of that Association.Previous to this he served in a variety of customer satisfaction, quality assurance, government affairs, and franchising roles with AT&T Broadband and TCI from 1995 to 2000.He was a staff member to New York State Assemblymember Steven Sanders from 1986 to 1995, rising to Chief of Staff in 1992.

    In making the announcement, Mr. Lovett said, "We're fortunate to have had John within our ranks to move him into this key role.

  • View Online Source
    Charter Communications Press Releases - [Cached Version]
    Last Visited: 4/11/2008  

    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer Care

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    Headlines/Breaking News from St. Louis Business... - [Cached Version]
    Published on: 5/22/2005    Last Visited: 5/22/2005  

    John Higgins Jr. has been named corporate vice president for customer care for Charter Communications Inc., the company said Friday.

  • View Online Source
    Higgins to oversee customer care at Charter... - [Cached Version]
    Published on: 1/28/2005    Last Visited: 1/29/2005  

    Higgins to oversee customer care at Charter Communications

    John Higgins Jr. has been named corporate vice president for customer care for Charter Communications Inc., the company said Friday.

    >

    Higgins, most recently vice president of government affairs and franchise relations, will oversee a customer-care strategy and work with the company's field operations to improve customer service.

    Higgins joined the company in September 2003 from the Cable Telecommunications Association of New York.He has also worked with AT&T Broadband and TCI.
    ...
    , Higgins to oversee customer care at Charter Communications

  • View Online Source
    Louisiana Cable & Telecommunications Association - [Cached Version]
    Published on: 1/20/2004    Last Visited: 2/20/2004  

    Our prestigious line-up of speakers for 2004 includes Char Beales, President and CEO of CTAM; Steve Effros, speaking about HDTV and the digital transition; Curtis Symonds, industry analyst and former BET executive; and John Higgins, EVP for Charter Communications.

  • View Online Source
    Press Release - [Cached Version]
    Published on: 11/10/2004    Last Visited: 4/20/2006  

    Charter Names John H. Higgins, Jr. Corporate Vice President of Customer Care

    ST. LOUIS - The appointment of John H. Higgins, Jr. to Corporate Vice President of Customer Care for Charter Communications, Inc. (Nasdaq:CHTR) was announced today by Mike Lovett, Executive Vice President of Operations and Customer Care.
    ...
    Reporting to Mr. Lovett, Mr. Higgins will oversee a comprehensive customer care strategy and work with Charter's field organization to execute tactics which will ensure an outstanding experience for customers in all interactions with Charter.
    ...
    Mr. Higgins was previously a Charter Corporate Vice President of Government Affairs and Franchise Relations.He joined Charter in September 2003 from the Cable Telecommunications Association of New York where he was Vice President with overall responsibility for day-to-day operations of that Association.Previous to this he served in a variety of customer satisfaction, quality assurance, government affairs, and franchising roles with AT&T Broadband and TCI from 1995 to 2000.He was a staff member to New York State Assemblymember Steven Sanders from 1986 to 1995, rising to Chief of Staff in 1992.

    In making the announcement, Mr. Lovett said, "We're fortunate to have had John within our ranks to move him into this key role.

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