Victor Graphics, Printers and Book Manufacturers -
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Published on: 5/26/2004
Last Visited: 7/22/2008
According to Reese Hicks, Vice President of Operations at Victor Graphics, the Project Heads Up program is designed to improve the overall customer experience.
At Victor Graphics, we define poor quality as anything that negatively impacts the customer, said Hicks.The Project Heads Up program will put measurements and procedures in place that seek to eliminate poor quality at every step of the project life cycle, from prepress to packing and shipping.
The introduction of Projects Heads Up comes on the heels of the company's announcement that it has purchased two new printing presses.The new presses - a Heidelberg sheetfed and a Timsons web press - will offer existing customers improved print quality and turnaround times, and will also allow Victor Graphics to enter new markets.
While Victor Graphics remains committed to the book publishing industry, we believe that a broader range of customers would appreciate the services that we provide, said Reese Hicks.