James Haworth

We believe the GNOC gives us an opportunity to expand our managed services," said James Haworth, director of Lucent Global Network Operations Centers.
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"These are Lucent centers, so we are not pushing out to outsourcers," Haworth said.

James Haworth, the director of Lucent,s GNOC, hints at just how complex that task really is. ,What I,m seeing on the many screens,, he says, ,is the monitoring of about 1,300 different products from about 300 vendors , not just Lucent managing its own hardware.