Tom Hawkins

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  www.whatralphknows.com/2002/12/technology-in-healthcare - [Cached Version]
  Published on: 1/1/2002    Last Visited: 12/20/2008  

  Panelists: Rick Berard, Head of Internet Development, Global Commercial Strategy, Biogen, Inc.; Tom Hawkins M.D., Director of Web Services, Harvard Pilgrim Health Care; and Lee Steingisser, MD and Senior Director of Clinical Development, McKesson Health Solutions

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  www.mimc.org/mimc/mimcmain.nsf/0/2697E85C6EF93F4E85256C - [Cached Version]
  Published on: 3/20/2002    Last Visited: 11/30/2002  

  Panelists: Rick Berard, Head of Internet Development, Global Commercial Strategy, Biogen, Inc.; Tom Hawkins, MD, Director of Web Services, Harvard Pilgrim Health Care; and Lee Steingisser, MD, Senior Director of Clinical Development, McKesson Health Solutions

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  2000_02 | Payor, Provider, Patient: Healthcare by... - [Cached Version]
  Published on: 2/1/2000    Last Visited: 6/14/2001  

  Thomas C. Hawkins , M.D. , Medical Director , Customers and Product Management , Harvard Pilgrim Health Care
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  From left : Nancy Dickey , M.D. , discusses direct-to-consumer advertising with Thomas Hawkins , M.D. , Michael Kaufman , M.D. , Jerry Reeves , M.D. , and James Astuto.
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  THOMAS HAWKINS , M.D. : The concepts of patient choice and how we might balance finances so the consumer has more participation in the cost and choice - that , colliding with the information revolution , is just going to be amazing.
  
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  ASTUTO : Wait a minute , Tom.I'm going to tell you what we pay for.We pay for illness or injury.We pay for safe and effective therapy.And we pay for the least-costly therapy because you guys don't have the guts to go out there and say No! You want us to be the bad guys and say , OK , you pay $50 for that drug from now on! She wants to be the manager of that person's care.Manage it right.

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  2000_02 | Payor, Provider, Patient: Healthcare by... - [Cached Version]
  Published on: 2/1/2000    Last Visited: 2/9/2002  

  Thomas C. Hawkins, M.D., Medical Director, Customers and Product Management, Harvard Pilgrim Health Care
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  From left: Nancy Dickey, M.D., discusses direct-to-consumer advertising with Thomas Hawkins, M.D., Michael Kaufman, M.D., Jerry Reeves, M.D., and James Astuto.
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  THOMAS HAWKINS, M.D.: The concepts of patient choice and how we might balance finances so the consumer has more participation in the cost and choice - that, colliding with the information revolution, is just going to be amazing.
  
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  HAWKINS: Guidelines are very much dependent on patient compliance.Patients have to be accountable to themselves to effect a lifestyle change, to take the Tums.People come to the physician, they want an immediate solution, and they want it done in seconds.Where the cookbook breaks down is that it involves an interactive relationship.Three parties to the contract are necessary to effect change.When patients become active participants, outcomes are wonderful.
  
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  HAWKINS: We catch a lot of flak for three-tier pharmacy systems.But it is absolutely going to change the dynamic.The really amazing benefit of this is that the physician and the patient are going to have to talk about cost and quality trade-offs.
  
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  HAWKINS: I disagree.You are out of touch with the age of consumerism.
  
  ASTUTO: Wait a minute, Tom!
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  HAWKINS: OK, Jerry Springer, here we go!
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  HAWKINS: I think there is among some of the most exasperated players in this game a complete wish to begin to collaborate.Out of chaos comes opportunity.That is the good part about this - it's so messy right now that people throw their arms up and say, "Forget that.Let's sit down and rethink this whole thing."
  
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  HAWKINS: I am most excited about the possibility that we will be able to use information systems to squeeze out huge waste.There is a lot of hidden money that could be tapped into all kinds of programs.But the connections are all broken. [It's like] banking. [Years ago], the typical transaction cost was $1.50.When they went to phone-based systems, it dropped to a buck.When they went to ATMs, it dropped to 75 or 50 cents.Now on the web, it's 10 cents.That money can be plowed back into service and things that people want.

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  ACS Healthcare Solutions Industry Beat Archive - HMO... - [Cached Version]
  Published on: 6/1/2000    Last Visited: 9/19/2006  

  The venture with Beansprout.net is part of an evolving Internet strategy, says Thomas Hawkins, M.D., director of web development at Harvard Pilgrim, which serves over one million members in three states."We're in the process of figuring out what our business needs and customers needs are," he says.
  
  Hawkins expects expanded use of the Internet to reduce administrative costs by reducing the amount of office mailings, faxes and lost telephone messages.
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  "The relationship we have with Beansprout is a collaboration, no money is changing hands," says Hawkins."Beansprout needs help to promote their free Web sites and we need to get our physician practices online."
  
  Customers are starting to demand physician Web sites, Hawkins says, but many physicians are moving at a snail's pace to implement the Internet in their clinical practices.
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  "E-mails will plug into the fax so a paper request is printed in the pediatrician's clinic," says Hawkins.

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  Beansprout Networks | Press Releases & News - [Cached Version]
  Published on: 5/15/2000    Last Visited: 7/7/2003  

  "Families today lead very busy lives, and have come to rely more on the Internet for information about many common health problems," said Thomas Hawkins, MD, director of web development at Harvard Pilgrim Health Care.

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  Harvard Pilgrim Health Care - For Providers - [Cached Version]
  Published on: 5/4/2000    Last Visited: 12/21/2002  

  "Families today lead very busy lives, and have come to rely more on the Internet for information about many common health problems," said Thomas Hawkins, MD, director of web development at Harvard Pilgrim Health Care."We're very excited about working with Beansprout.net, as it will provide families with an opportunity to connect directly with their pediatrician through the Web.The Internet offers physicians a terrific tool to improve service and ultimately, the health of their patients, so we hope all of our participating pediatricians will take advantage of this unique service."
  
  "Harvard Pilgrim has a history of clinical quality and innovation, and we're happy to work with them.

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  Health Data Management | Session to Focus on I.T. for... - [Cached Version]
  Published on: 2/12/2003    Last Visited: 2/23/2005  

  Featured guests include Karen Bell M.D., medical director, Anthem Blue Cross Blue Shield of Maine, South Portland; Tom Hawkins, director of e-Health Strategies, Harvard Pilgrim Health Care, Boston; Joseph Kvedar, director of telemedicine, Partners Healthcare, Boston; Fran Lorion, CIO, Visiting Nurse Association of Boston; and Mark VanderWerf, president, AMD Telemedicine Inc., Lowell, Mass.

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  James B. Oswald Company: THURSDAY, 2/20/03 INSURANCE... - [Cached Version]
  Published on: 2/20/2003    Last Visited: 8/22/2004  

  Panelists at the event, entitled "Health & Life Sciences Series: Healthcare Without Boundaries: New Realities in Healthcare Delivery," will include: -- Karen Bell, MD, Medical Director, Anthem Blue Cross Blue Shield of Maine -- Tom Hawkins, MD, Director of e-Health Strategies, Harvard Pilgrim Health Care -- Joseph C. Kvedar, MD, Director of Telemedicine, Partners Healthcare -- Fran Lorion, CIO, Visiting Nurse Association -- Diane Feeney Mahoney, Ph.D., Director of Gerontechnology, Hebrew Rehabilitation Center for Aged -- Mark VanderWerf, President, AMD Telemedicine -- Michael Barrett, Senior Analyst, Forrester Research (moderator)

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  Leading Healthcare Executives To Explore 'Healthcare... - [Cached Version]
  Published on: 2/19/2003    Last Visited: 2/19/2003  

  Tom Hawkins, MD, Director of e-Health Strategies, Harvard Pilgrim Health Care

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