Paul Hart

Vice President for CSC's European Global Securities and Fund Management business Paul Hart says the deal is a full-outsourcing arrangement , consisting of application as well as infrastructure responsibilities , including computer operations , desktop architecture , engineering , product development and telephone support.

Also , Schroders will transfer approximately 200 IT employees over to CSC as part of a practice called transfer of undertakings and protection of employment ( TUPE ) --an arrangement instituted to ensure continued employment for people working with functions that have been relocated to another company.Hart says an extensive timeline has been worked out with Schroders , one aspect of which covers internal customer care.That service will see CSC personnel handling technical calls from Schroders' staff by leveraging CSC-enhanced Computer Automation technology which allows IT personnel to remotely take over a users PC , facilitating a quick fix.Also , CSC will upgrade Schroders to Windows 2000 , a major project for a financial institution but second nature to CSC.

Server consolidation is on the menu of services as well.Hart says that if he is to maintain service level agreements ( SLAs ) that comprise part of the outsourcing contract , the large number of Unix and Intel servers at Schroders must be reduced.He says he favors using a smaller number of larger servers , retaining the same vendors while moving upscale to more advanced multiprocessor models.

I can't afford to have myriad servers of mixed varieties , Hart explains , so having a look at what they have and reducing those numbers--maximizing the use , while at the same time keeping a focus on the maximum up-time , is the key..Although outsourcing technology work is a major trend in financial services , how does an executive know if it's the right decision in any particular case.Hart lends a guide.

They're doing it for all the right sorts of reasons , he says of the Schroder's outsourcing deal , the ones you usually articulate for outsourcing , it's a long-term partnership so they're trusting us to provide what they perceive as non-core competency services , they expect us to add value in those areas and we do that by leveraging the scale of what we are..

That scale is quite extensive in scope.The El Segundo , Calif.-headquartered CSC had revenues of $10.5 billion for the 12 months ending March 30 , 2001 and employs more than 68 , 000 people worldwide.

We take problems away , adds Hart.Beyond providing day-to-day service , we provide that value add of understanding where they are trying to go and come up with ideas of how to get them there cost effectively..

Paul Hart
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Paul HartVice President & COO

Paul Hart is Vice President within CSC Northern Region and is Chief Operating Officer for the NHS Account.Paul brings to the NHS considerable experience on major IT programmes within the private sector.

Paul joined CSC in 1999 as European Account Executive for CSC's global investment bank contract with JPMorganChase.More recently Paul held a UK Board role, with specific responsibility for global accounts including Basell, Motorola and UTC.Paul also worked with the CSC team to win the outsourcing contract at Schroders and effected its successful transition.

Paul Hart, Vice President, Investment Management and Securities at Computer Sciences Corporation's UK operation, said: "The CSC survey concurs with Datamonitor's recent prediction that organisations in the financial sector will increasingly turn to outsourcing as a means of approaching the important task of controlling costs.

By Lester Gray & Paul J. Hart
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Lester Gray is the global chief operating officer of Schroders plc and Paul J. Hart is a vice president in CSC's Financial Services Group, specializing in investment management and securities.

Paul Hart, vice president for CSC's European Global Securities and Fund Management business, added, "We are delighted to have such a respected company as Schroders in our client portfolio.

Paul Hart, vice president for CSC's European Global Securities and Fund Management business, added, "We are delighted to have such a respected company as Schroders in our client portfolio.

Paul Hart - Supplier Director

Vice President of Computer Sciences Corporation

Tel: 01217136300

Email: paul.hart@csc.com
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Paul Hart

Paul Hart , vice president for CSC's European Global Securities and Fund Management business , added , We are delighted to have such a respected company as Schroders in our client portfolio.Our knowledge and scale will afford Schroders much improved cost management and access to expertise , tailored to their own business to deliver competitive advantage.We particularly welcome the transferring staff and encourage their career development at CSC..

About Schroders

Schroders is a world leader in asset management with $198 billion under management and 41 offices worldwide.

Vice President for CSC's European Global Securities and Fund Management business Paul Hart says the deal is a full-outsourcing arrangement, consisting of application as well as infrastructure responsibilities, including computer operations, desktop architecture, engineering, product development and telephone support.

Also, Schroders will transfer approximately 200 IT employees over to CSC as part of a practice called "transfer of undertakings and protection of employment" (TUPE)--an arrangement instituted to ensure continued employment for people working with functions that have been relocated to another company.Hart says an extensive timeline has been worked out with Schroders, one aspect of which covers internal customer care.That service will see CSC personnel handling technical calls from Schroders' staff by leveraging CSC-enhanced Computer Automation technology which allows IT personnel to remotely take over a users PC, facilitating a quick fix.Also, CSC will upgrade Schroders to Windows 2000, a major project for a financial institution but second nature to CSC.

Server consolidation is on the menu of services as well.Hart says that if he is to maintain service level agreements (SLAs) that comprise part of the outsourcing contract, the large number of Unix and Intel servers at Schroders must be reduced.He says he favors using a smaller number of larger servers, retaining the same vendors while moving upscale to more advanced multiprocessor models.

"I can't afford to have myriad servers of mixed varieties," Hart explains, "so having a look at what they have and reducing those numbers--maximizing the use, while at the same time keeping a focus on the maximum up-time, is the key."Although outsourcing technology work is a major trend in financial services, how does an executive know if it's the right decision in any particular case?Hart lends a guide.

"They're doing it for all the right sorts of reasons," he says of the Schroder's outsourcing deal, "the ones you usually articulate for outsourcing, it's a long-term partnership so they're trusting us to provide what they perceive as non-core competency services, they expect us to add value in those areas and we do that by leveraging the scale of what we are."

That scale is quite extensive in scope.The El Segundo, Calif.-headquartered CSC had revenues of $10.5 billion for the 12 months ending March 30, 2001 and employs more than 68,000 people worldwide.

"We take problems away," adds Hart."Beyond providing day-to-day service, we provide that value add of understanding where they are trying to go and come up with ideas of how to get them there cost effectively."