lhmu.org.au/lhmu/campaigns/Clean_Start/news_1145054378_ -
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Published on: 4/15/2006
Last Visited: 12/12/2007
Alan Hardcastle, the editor and publisher of the trade journal for the industry InClean , says that standards in the industry are fast dropping away, but top decision makers are looking the other way.
"What is an already highly competitive industry could devour itself in this dog-eat-dog environment," Alan Hardcastle, told the Weekend Australian.
The Weekend Australian quotes Hardcastle in a long article Taken to the Cleaners previewing the launch, this Thursday, of the Clean Start - Fair Deal for Cleaners campaign.
Cleaners suffer from hard ball tactics
Hardcastle says a typical tactic from some property owners and managers is to tell the cleaning company it has won the contract, then demand it drop the per-hour cleaning rate from $25 an hour to $19 or $20 (which isn't enough to pay award wages as well as superannuation and workers' compensation).
"The contractor is then left to give up that contract or fall in line," Hardcastle says.
...
"The fact everyone understands but no one acknowledges is that the quality of cleaning will not meet the standards set out in the tender document," Hardcastle says.
But some companies make such unreasonable demands that reputable contractors avoid them, he says.
"It is commonplace in the industry for reputable cleaning contractors to state that they will not deal with ... property owner-managers [who] have unreasonable expectations of what can be done for the price they offer," he says.