William L. Hamrick

We do not employ outside appraisers, so we rely on the body shop's estimate," says Bill Hamrick, Property and Material Damage Claims Manager for Penn National Insurance in the Harrisburg, Pa., corporate office.

Hamrick credits Mitchell International's Mitchell Matix estimating system as a major factor in the improved relationship."It's a time thing," Hamrick says, "We turn the estimate review around in 24 hours, and we pay the claim within the next 24 hours.
...
"For any vehicle that is still under the manufacturer's warranty, we only put new factory OEM parts on the car," says Hamrick.

Bill Hamrick, property and material damage claims manager for Penn National Insurance in the Harrisburg, Pa., corporate office, credits the estimating system they use as a major factor in the improved relationship."It's a time thing," Hamrick says, "We turn the estimate review around in 24 hours, and we pay the claim within the next 24 hours.
...
"For any vehicle that's still under the manufacturer's warranty, we only put new factory OEM parts on the car," says Hamrick.

William L. Hamrick - Penn National Insurance Co.