www.beyond.com/articles/i/ad3800/blogs/information-tech -
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Published on: 7/2/2008
Last Visited: 7/16/2008
Kirk Gutmann, GM's CIO of manufacturing and quality, met with InformationWeek at the company's Lansing Delta plant in Michigan in his first press interview about the effort.Broadly, the overhaul's goal was simplification and standardization."Simplicity brings with it higher uptime and lower costs, and lets you focus on innovation because you have a common backbone to plug into," Gutmann says.
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The standardization effort requires Gutmann to play it safe to some degree.He decided, for example, to take a pass on Windows Vista and standardize the company's 25,500 plant-floor PCs worldwide on Windows XP, a project undertaken in consultation with Microsoft CEO Steve Ballmer."You have to go with convention," Gutmann explains.
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Gutmann doesn't see things that way.A plant down for just an hour is considered a serious financial problem at GM, so above all, his top job is to keep the plants running.The Lansing Delta plant alone pumps out 900 vehicles a day over two work shifts.
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Gutmann is willing to try new technologies--slowly.GM is considering new video applications using its new network capabilities, for use among employees and with customers via the Web.It's borrowing from consumers and experimenting with ZigBee, a low-power wireless communication technology, and the Bluetooth personal wireless network technology for some plant tools and machines.But Gutmann is cautious: "We're not going to let Bluetooth go wild.We're going to walk our way into that one."
GM still has some work to do in the transformation, of which EDS plays a large role as part of an IT outsourcing contract worth more than $1.2 billion a year.Ninety-five percent of plants have the standardized technologies, and half are using the standardized business processes, Gutmann says.
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"If there's a virus or other problem, we have a lot of expertise here, from the Suns and EDSes and HPs of the world," Gutmann says.