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Published on: 8/21/2004
Last Visited: 11/3/2005
"I didn't realise that all energy traders are using instant messaging on a daily basis," says Tim Gunn, chief executive at NetEnergy, an energy exchange based in Alberta, Canada.
Gunn, who set up NetEnergy after working at other exchanges in the region, explains that using instant messaging is a way of life for busy traders who need to conduct many conversations simultaneously.With some traders having as many as 90 instant messaging sessions on the desktop at once, he became concerned that conversations were not being logged.
Gunn began using the Jabber instant messaging server and client software, which logs conversations automatically.Jabber can also create machine-to-person instant messages, which Gunn is now using to confirm trades automatically.