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Published on: 9/10/2009
Last Visited: 9/24/2009
Richard Gooding, chief executive of the facility, made this comment after the Civil Aviation Authority released figures showing that 74 per cent of flights had taken off on time in the fourth quarter of 2009 – a 16 per cent increase from the same period in 2007.
He explained that around £50 million has been used to enhance the passenger experience, from adding additional car parking at London City Airport to creating a new baggage handling facility.
The operator has responded to the needs of consumers and attempted to provide a good service in a short space of time.
"With the quickest surface access times to the airport and a check-in time of only 20 minutes, we continue to be the leading choice for savvy travellers," Mr Gooding commented.
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Richard Gooding, the airport's chief executive, suggested that recent investment in facilities and a focus on improving services helped London City to reach the record high.
He claimed it was "the most successful ever" year for the airport and stated that progress had definitely been made over the course of the 12 months.
However, despite the good results and a growth in visitor numbers of ten per cent recorded for December, Mr Gooding stated that his organisation will "remain cautious about 2009's prospects until stability returns to the financial services industry and the wider economy".
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Richard Gooding, the chief executive of London City Airport, said: "Our intention is that, working with the Home Office, all staff will be enrolled over an 18-month period.
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Collecting the gong, London City Airport chief executive Richard Gooding said: "We are committed to continuing to deliver a premium service to passengers as London's favourite airport and supporting London's status as financial capital of the world."
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"More and more business travellers are recognising the benefits of London City Airport as it is located on the doorstep of the city and Canary Wharf," Mr Gooding added.