Debbie Goldstein

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  www.diffcon.com/node/41 - [Cached Version]
  Published on: 9/7/2009    Last Visited: 9/7/2009  

  Debbie Goldstein
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  Debbie Goldstein | Managing Director
  
  goldstein@diffcon.com
  
  Debbie is a consultant for Triad Consulting, and specializes in the fields of mediation, negotiation and conflict resolution. Debbie has served as a teaching assistant at Harvard Law School for the Negotiation Course for many years, and is a Lecturer at Tufts University School of Medicine for the leadership course for first year medical students. She also teaches lawyers and business professionals through the Harvard Program for the Instruction of Lawyers. Debbie is a mediator in Massachusetts. Debbie's varied clients include Citigroup, Merck, Honda, Shell, Aon, Boeing, Hewlett Packard, PricewaterhouseCoopers, Sepracor and the Social Security Administration. She has helped mediate family business disputes and coached executives through difficult decision making and managing critical relationships. She gives speeches all over the United States for the Women's Leadership Exchange, an organization that supports women in business. Her work also takes her internationally, recently to Ethiopia, where she worked with the newly elected Members of Parliament, and to Cyprus, where she taught public policy students from across the globe. In the public sector, she founded and ran a free legal aid clinic called LINK (Legal Initiative for Kids) for the patients at Massachusetts General Hospital's Chelsea outpost. Her writing has appeared in the Boston Globe Magazine. Debbie is a graduate of Williams College and Boston College Law School. After college, Debbie lived in Chicago chasing (and catching) her dream of becoming a jazz vocalist.

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  www.cmpartners.com/index/consultants?id=21 - [Cached Version]
  Published on: 8/19/2009    Last Visited: 8/19/2009  

  Debbie Goldstein CMPartners - Negotiation and conflict management advice (Conflict Management Partners, CM Partners, CMP) - Consultants
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  Debbie Goldstein
  
  Consultant
  
  Debbie Goldstein is a Managing Director at CambridgeAlliance company Triad Consulting Group, and specializes in the fields of mediation, negotiation and conflict resolution. Debbie has served as a member of the teaching team at Harvard Law School for the Negotiation Course for many years, and is a Lecturer at Tufts University School of Medicine. She also teaches lawyers and business professionals through the Harvard Program for the Instruction of Lawyers. Debbie is a mediator in Massachusetts.
  
  Debbie's varied clients include Citigroup, Merck, Honda, PricewaterhouseCoopers, Prudential, Shell, Aon, Boeing, Hewlett Packard, Sepracor and the Social Security Administration. She has helped mediate family business disputes and coached executives through difficult decision making and managing critical relationships. She has given speeches all over the United States for the Women's Leadership Exchange, an organization that supports women in business. Her work also takes her internationally, recently to Ethiopia, where she worked with the Members of Parliament, and to Cyprus, where she taught public policy students from across the globe. In the public sector, she founded and ran a free legal aid clinic called LINK (Legal Initiative for Kids) for the patients at Massachusetts General Hospital's Chelsea outpost. Her writing has appeared in the Boston Globe Magazine and Management Information Exchange Journal.
  
  Debbie is a graduate of Williams College and Boston College Law School. After college, Debbie lived in Chicago chasing (and catching) her dream of becoming a jazz vocalist.

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  www.cmpartners.com/index/consultants - [Cached Version]
  Published on: 8/19/2009    Last Visited: 8/19/2009  

  Debbie Goldstein, Consultant

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  www.diffcon.com/node/48 - [Cached Version]
  Published on: 9/7/2009    Last Visited: 9/7/2009  

  Debbie Goldstein

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  - Healthcare Businesswomen’s Association – Group -... - [Cached Version]
  Published on: 8/18/2009    Last Visited: 9/4/2009  

  The keynote speaker was Debbie Goldstein, Managing Director of the Triad Consulting Group. The theories and practices discussed at the presentation were based on the book Difficult Conversations: How to Discuss What Matters Most (Penguin 2000), a New York Times Business Bestseller.
  
  Ms. Goldstein opened up the evening describing her range of experiences dealing with conflict resolution ranging from the Middle East to the northern tip of Alaska, including several anecdotes regarding the myriad of personalities she experienced during her travels. She then quickly captured the audience's attention by stating "If you want to understand a difficult conversation, you must look to what people are thinking and feeling but not saying. She suggested that often the most difficult conversations occur because either person is not truly listening to what the other is saying. In order to gain access to this information, you need to make the conversation easier by listening to the other individual's "internal voice" instead of your own. If you do not address this "gap" in opinions between the two parties involved, the conversation will get increasingly difficult. To visually depict this concept, the audience watched an interactive psychology video that highlighted the importance of tuning into other's perceptions, not just your own.
  
  After a series of interactive activities, Ms. Goldstein discussed the theory behind the "Ladder of Inference," which is a concept developed by Chris Argyris of Harvard Business School and Don Schon of MIT.
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  Ms. Goldstein emphasized that we all need to shift our opinion from "Who's right? to "Why do we see this differently? which is based on our different data, reasoning, and past experiences. She concluded the evening with a simple, but thought-provoking concept. She stated that the best way to persuade someone in favor of a particular idea is to start a conversation by asking a question, and then continue to acknowledge and paraphrase the other person's sentiments.

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  Become a Leader - [Cached Version]
  Published on: 5/17/2007    Last Visited: 11/15/2007  

  Debbie Goldstein, Managing Director, Triad Consulting Group

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  Boston Business Journal: Business Events Calendar - [Cached Version]
  Published on: 1/1/2006    Last Visited: 7/13/2009  

  Featuring Deborah Goldstein Managing Director, Triad Consulting Group Join the Boston Chapter of the HBA to hear Deborah Goldstein speak about how to communicate effectively and with greater ease in the workplace. Ms. Goldstein will talk about how to have "healthy debate" and the common dynamic underlying all of your most difficult conversations. Learn helpful tips and skills that can be applied immediately. Register Now!

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  Debbie Goldstein - [Cached Version]
  Published on: 12/22/2006    Last Visited: 12/22/2006  

  Debbie Goldstein
  
  Debbie is a Consultant for Triad Consulting, and specializes in the fields of mediation, negotiation and conflict resolution.Debbie has done graduate-level work in negotiation & mediation and was recently a member of the teaching teams at Harvard Law School for the Negotiation Course, as well as the Program of Instruction of Lawyers.Additionally, she is a certified mediator, having mediated dozens of cases in court systems throughout Massachusetts.
  
  Debbie has worked with varied clients such as Aon, Shell, ETS, the Social Security Administration and the Sacramento Housing Authority.In the public sector, she recently founded and ran a free legal aid clinic called LINK (Legal Initiative for Kids) for the patients at Massachusetts General Hospital's Chelsea outpost.
  
  Debbie is a graduate of Williams College and Boston College Law School.Originally from Denver, she made a detour through Chicago to live out her dream of becoming a jazz vocalist, before finally settling in Somerville, Massachusetts.
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  Debbie Goldstein

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  Direct Source: Diamonds, diamond exchanges, diamond... - [Cached Version]
  Last Visited: 8/11/2009  

  Avoid conflict with customers: Debbie Goldstein of Triad Consulting presented "Tackling Difficult Conversations at Work and in Life" using role-playing exercises and self examination quizzes based on material developed by the famed Harvard Negotiation Project.

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  Girls' Night Out -- Your Life! Magazine.com - [Cached Version]
  Published on: 11/17/2004    Last Visited: 1/2/2006  

  Seminars were led by Aldonna Ambler, Founder, Ambler Growth Strategy Consultants, Inc.; Debbie Goldstein, Certified Mediator, Negotiation and Conflict Resolution; Consultant, Triad Consulting; Robin Denise Johnson, Ph.D., President, EQUEST, Inc.; Kathryn S. Keeley, President, Keeley and Associates; Financial Growth Consultants; Beth Polish, President, The Critical Junctures Group; Founding VFO, iVillage, Inc.; Orit, President and CEO, The O Group.

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