Bob Garlinghouse

Bob Garlinghouse, Director of Six Sigma, Johnson Controls, North America Automotive Systems Group

"Deploying" a Six Sigma Culture...Let's get rid of that word, "deploy"!We all probably follow the recipe ... executive training, deployment champions, full-time black belts, training, etc. With the infrastructure in place, we all work hard on project execution, on manufacturing projects, on getting those quick hits, and we even post some "wins" against those hard-to-tackle transactional processes.

But, the key to making it "stick" is pushing the people side, the culture side, and getting out of that "deployment" mode.How well does your company demonstrate commitment to Six Sigma?How well has your company integrated Six Sigma into its architecture?
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Bob will open the conference with some thought-provoking ideas, keying in on four building blocks.

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Bob GarlinghouseDirector of Six Sigma
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Bob Garlinghouse is part of the Six Sigma team at Johnson Controls.As Director of Six Sigma for North America Operations, he works with Executives, Lead Champions and Master Black Belts to deliver results and to help drive the JCI team to a Six Sigma culture.

Bob will provide you with example after example of how a great, results-driven company trumpets Six Sigma, succeeds with Six Sigma and is continuously improving the overall process.Bob has a B.S. degree in Systems Engineering from the U.S. Naval Academy and an MBA from The University of Michigan.He has transitioned from the "Zero PPM" environment of air-craft carrier operations to the same quality expectations of the automotive market.His passion for Six Sigma is the result of twenty years of customer focus in product management, quality, customer finance, and manufacturing.

Johnson Controls Automotive Systems Group provides world-wide OEM customers with total interiors solutions.

Robert Garlinghouse, Director of Six Sigma