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Published on: 12/15/2002
Last Visited: 12/15/2002
France Gagnon, Learning and Performance Consultant
France holds a Master's degree in Educational Technology, and a Bachelor's degree in Communication Studies from Concordia University.She is an accomplished performance improvement consultant with more than fifteen years experience in increasing individual and organizational efficiency and effectiveness.France was director, Performance Consulting at iGeneration, where she oversaw the development of criterion-referenced certification tests and performance-based training programs for Internet professionals.Prior to joining iGeneration, France served as manager, Strategic Education with Whittman-Hart.In this role, she conducted several assessments of competencies, identified appropriate solutions to improve individual performance linked to business objectives, and implemented, evaluated, and managed the performance improvement interventions.France is an expert in front-end analysis and evaluation, including needs assessment, performance assessment, benchmarking, criterion-referenced testing, program effectiveness, business impact analysis, and return on investment.
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