Holly Frederickson

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  www.tourismbc.com/IndustryPrograms/MaximizingTheVisitor - [Cached Version]
  Published on: 9/5/2009    Last Visited: 9/5/2009  

  Holly Frederickson, WorldHost® Programs Training Advisor
  ...
  Holly Frederickson
  
  Holly joined Tourism BC in 1998 with a solid background in customer service, primarily in telecommunications. She has a Certificate of Adult Continuing Education and a Business Diploma in Marketing.
  
  Holly believes learning is best when it's participatory and fun - and that's exactly the learning environment she creates! Having taught Public Speaking, she is an incredible coach and mentor for our trainers. Her attention to detail and highly supportive nature make her a valued member of our Master Trainer team

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  www.thesaconference.ca/index.php?aku=YWN0aW9uPXNob3dfd3 - [Cached Version]
  Published on: 5/3/2007    Last Visited: 5/3/2007  

  Holly Frederickson
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  Holly began delivering SuperHost customer servisce workshops in 1994 when she was a volunteer trainer for the Commonwealth Games in Victoria.Selected due to her high energy level and solid background in customer service, she immediately found the focus of SuperHost training was a good fit.
  
  Recruited by Tourism BC in 1998 for the role of Training Advisor for the SuperHost program, Holly has also taught Public Speaking and Presentation Skills.She has a certificate of Adult Education from UVIC and a Business Diploma in Marketing from Camosun College.
  
  Holly recently assisted with the creation of two SuperHost products - The Solutions Series and she is excited to be involved in the development of this workshop to serve and welcome Chinese visitors.
  
  As a Master Trainer, she models effective and supportive facilitation and evaluation shills to coach all levels of trainers.Holly believes learning is best when it's participatory and fun--and that's exactly the learning environment she creates.

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  www.elysiaresort.com/tourism_award.html - [Cached Version]
  Last Visited: 8/9/2009  

  “Darrel often does these kinds of things,” says Holly Frederickson, a training advisor for SuperHost programs in Williams Lake who offered workshops last week as part of Chamber of Commerce Week.

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  DuffyGroup chosen for Finger Lakes Tourism Alliance... - [Cached Version]
  Published on: 2/22/2006    Last Visited: 11/23/2006  

  Holly Frederickson, of SuperHost®, will lead the Customer Service training sessions focusing on "Solving Problems through Service" along with "Service across Cultures" aimed at preparing frontline staff for the increasing numbers of international visitors to the Finger Lakes .

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  Program - [Cached Version]
  Published on: 5/11/2006    Last Visited: 10/19/2006  

  Presented by Holly Frederickson, Tourism BC
  
  Tourism British Columbia is designing a new workshop in the SuperHost®

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  STEG - Secondary Tourism Educators' Group - [Cached Version]
  Published on: 2/26/2005    Last Visited: 2/26/2005  

  Holly FredericksonTraining Advisor, Training Services Tourism British ColumbiaPO Box 9830 Stn Prov Govt 300 - 1803 Douglas Street Victoria BC V8W 9W5 tel: 250-356-8108 fax: 250-356-8246

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  Spirit of Vancouver - Spirit of Vancouver - [Cached Version]
  Published on: 3/27/2002    Last Visited: 9/30/2003  

  Holly FredericksonTraining Advisor, Tourism BC

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  SuperHost Trainers - [Cached Version]
  Published on: 9/26/2003    Last Visited: 9/26/2003  

  Holly Frederickson - Training Advisor, Tourism BC Holly has worked in Customer Service for 19 years, primarily in the telecommunications field.She teaches Public Speaking and has a Certificate of Adult Education and Business Diploma in Marketing.A real believer in team approaches, she has been involved with SuperHost since 1994, when Holly was a trainer of volunteers for the Commonwealth Games. Holly believes learning is best when it's participatory and fun -- and that's exactly the learning environment she creates!

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  Tourism BC Corporate Website | The SuperHost Programs... - [Cached Version]
  Published on: 10/3/2008    Last Visited: 10/3/2008  

  Holly Frederickson, SuperHost® Programs Training Advisor
  ...
  Holly Frederickson
  
  Holly came on board with Tourism BC in 1998 with a solid background in customer service primarily in the telecommunications field.She has a Certificate of Adult Continuing Education and a Business Diploma in Marketing.
  
  In 2002 she assisted in the creation and launch of the newest SuperHost additions, The Solutions Series.She enjoys researching and compiling "The Trainer's Edge", a bi-yearly information resource for our trainers.
  
  Holly believes learning is best when it's participatory and fun - and that's exactly the learning environment she creates!Having taught Public Speaking she is an incredible coach and mentor for our trainers.Her attention to detail and highly supportive nature make her a valued member of our Master Trainer team.

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  Tourism BC Corporate Website | The SuperHost Programs... - [Cached Version]
  Published on: 12/20/2007    Last Visited: 12/20/2007  

  Holly Frederickson, SuperHost® Programs Advisor
  ...
  Holly Frederickson
  
  Holly came on board with Tourism BC in 1998 with a solid background in customer service primarily in the telecommunications field.She has a Certificate of Adult Continuing Education and a Business Diploma in Marketing.
  
  In 2002 she assisted in the creation and launch of the newest SuperHost additions, The Solutions Series.She enjoys researching and compiling "The Trainer's Edge", a bi-yearly information resource for our trainers.
  
  Holly believes learning is best when it's participatory and fun - and that's exactly the learning environment she creates!Having taught Public Speaking she is an incredible coach and mentor for our trainers.Her attention to detail and highly supportive nature make her a valued member of our Master Trainer team.

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