www.mddcappa.org/estepbio.html -
[Cached Version]
Published on: 8/6/2007
Last Visited: 8/6/2007
Michelle Frederick's Bio
...
A. Michelle Frederick is the Training and Development Manager for Facilities and Administrative Services at American University.Ms. Frederick conducts needs assessments, curriculum development, course design, and classroom training for facilities employees.She is a certified administrator and facilitator of the Myers-Briggs Type Indicator, DDI certified facilitator, the Pacific Institute's Investment In Excellence program, and the Federal Quality Institute's Total Quality Management program.Ms. Frederick came to American University from the Smithsonian Institution where she was the Training Specialist for the Office of Physical Plant for 9 years.She is a graduate of the University of Maryland and a graduate of the Training Specialist Certificate program at Georgetown University.In June 2001, Ms. Frederick graduated from the Human Performance Improvement Certificate program through the American Society for Training and Development.Ms. Frederick has presented at several chapter and national APPA meetings on the topics of teamwork, organizational change and supervision.She has done a series of workshops for the MD/DC Chapter on the Myers-Briggs Type Indicator.