Tobacco Reporter Bonus Issue Feature Story -
[Cached Version]
Published on: 2/2/2000
Last Visited: 9/22/2000
Ed Frankel, Sampoerna's marketing director, says, Even at the height of the crisis, we do not pull back like other companies.We continued to aggressively support our brands. The majority of Sampoerna's growth comes from the continuing success of its flagship brand Dji Sam Soe, a nonfilter kretek.Sales of Dji Sam Soe in the first half of 1999 increased a stunning 141 percent over the comparable period in 1998.
Several factors can help explain the brand's spectacular growth.Indonesians universally regard Dji Sam Soe as the best cigarette.Frankel, however, can not attribute all of the brand's success to his marketing skills.After all, the brand had been sold in Indonesia decades before he was born.Citing extensive market research, Frankel claims, Every smoker smokes a Dji Sam Soe at least once a month.It is what you could call a secondary smoke.Someone may be an A-Mild smoker or even a Marlboro or value-brand smoker, but after dinner they will smoke a Dji Sam Soe.Or when going out they will buy a pack of Dji Sam Soe for status.Friends will often pool money to buy a pack. Quality, according to Frankel, is the key to the brand's success.Sampoerna uses only choice tobacco and cloves in the blend.
Sampoerna currently commands 14.1 percent of the total Indonesian cigarette market.It has 25 percent of the total urban market and almost 30 percent of the Jakarta market.Taking advantage of Indonesia's current nonrestrictive advertising environment, advertisements for A-Mild, the company's light kretek, and Dji Sam Soe blanket Jakarta.Due to a new government decree (see Playing Rules, page 50), however, the Indonesian tobacco industry may face more advertising restrictions.
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Frankel is most excited about the prospect of the Indian market.Sampoerna is in the process of negotiating a joint venture in the subcontinent.Perhaps owing to the popularity of bidis or the use of strong spices in their cooking, there has been an excellent response in India.It is very promising..
THE LEADERS AND BENTOEL.King of the Indonesian kretek manufacturers, PT Gudang Garam has been losing market share, but remains the largest company.
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Ed Frankel, marketing director at Sampoerna, says there has been a bit of smuggling of Sampoerna products into Malaysia, but nothing serious.He does point out an unusual quirk of the Indonesian market-cheap knockoffs.These be not counterfeit cigarettes, but their packaging strongly resembles popular brands.For instance, the Dji Sam Soe pack features the numbers 2-3-4 arranged in a semicircle.Imitators use the same color and design, but with different numbers.These imitations are made in Indonesia's small regional kretek factories.
We call them Dji Sam Soe Night Time.
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Frankel finds the rip-off brands more amusing than a serious threat, noting that they do not eat into Dji Sam Soe sales.
While no one would ever call it a knockoff, British American Tobacco Indonesia's Ardath Lights have a very similar package to Marlboro Lights.Like Marlboro Lights, Ardath is packaged in a white box.Both brands are colored gold on the front.Marlboro Lights has a checkered gold rectangle, but Ardath Lights has a quadrangle with a slanted bottom.The packs are close but not identical.-C.B.