Lori Flashner

Lori Flashner General Manager 554-7804 lflashner@scu.edu

Lori FlashnerGeneral Manager 554-7804

Lori Flashner is the new general manager for Bon Appetit at Santa Clara, becoming the third general manager that Bon Appetit has had since the company took over dining services here in 2000. She comes to Santa Clara after being the general manager for Bon Appetit at Whittier College.

Flashner said that she was attracted to the retail nature of the food service at Santa Clara.

"I'd like to make it so that students feel comfortable to come with ideas," Flashner said. She and her staff are on a more visible comment display for Market Square.

Flashner replaces Cathy Straub, who according to Cary Wheeland, Bon Appetit's regional vice president for southern California, decided to step down and pursue other things.
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Generally we'd love to think that a general manager would be in a position longer term, and because of the decision that was made that Cathy was going to go do something else, we brought in Lori and we expect Lori's tenure to be longer," Wheeland said.
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Senior Amy Chan, a fair trade activist who has met with Flashner is pleased that she is here.
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According to Chan, Flashner also met with representatives of the Green Club.

"For me, coming in initially, my main goal was to really open my ears and to open my eyes, and listen to the staff, the management team, to the students, to the client, Santa Clara's administration and staff ... and really focus on what I'm hearing so that I can take it back and make the changes and improvements," Flashner said.

"I think that this has been a positive change to bring Lori in, both for customers and the workers-The feedback I've gotten has been very positive both from employees as well as other managers that work there," Wheeland said.

"Just by offering a variety we try to ensure that there's always healthy options to choose from," General Manager Lori Flashner said.
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Flashner felt the tour information could help students make balanced decisions."Maybe the only thing you see at the grill is a hamburger, but now you know that you can order just a grilled chicken breast for example," she said.