Quality award for Municipal Government of... -
[Cached Version]
Published on: 11/15/2001
Last Visited: 3/28/2002
"The citizens today demand a municipal government of high quality," stated Luis Armando Reynoso Femat, Mayor of Aguascalientes.With 14 municipal departments expected to achieve registration to ISO 9000 by the end of the year, Aguascalientes is positioning itself as not only a national, but also a world leader in certification of public sevices to the quality standard.Mayor Reynoso noted that through these achievements the Municipal Government fulfills the outlined objectives of offering improved services to the population with internationally recognized standards."A Quality Management System defines and follows planned actions in a systematic way," said Mayor Reynoso, "thus generating the appropriate level of trust within an organization and with its customers."