Dan Evanoff

Dan Evanoff

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Dan Evanoff was a senior executive at a major telecommunications company where he was instrumental in starting 11 call centers.He was also the point-man on four start-ups.It was clear the entrepreneurial spirit was burning in Evanoff so the journey to starting his own company seemed to be matter of if, now when.

"My experience gave me confidence that we could succeed in a start-up," says Evanoff, president and CEO of Excell Global, adding his partner, Dan Pearce, now the Chairman and CEO of International Division of Excell Global Services, had an equally impressive background as a telecommunications executive.
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At the time, Evanoff and Pearce watched as the outsourcing trend began to gain momentum in the early to mid-1990s.
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"Companies can clearly be capable of many of these functions, but it just isn't a wise use of top management time to focus on things that aren't your core competencies," says Evanoff."By becoming specialists in what we were doing, we were confident we could improve the quality and consistency of service that companies provided through their customer interaction centers."

http://www.excellglobal.com

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