ZweigWhite - Strategic Planning Advisor - 06.25.01 -
[Cached Version]
Published on: 6/25/2001
Last Visited: 8/9/2001
For others , such as Forrest Erickson , president of GeoSystems Engineering , Inc. ( Lenexa , KS ) , a 90-person consulting engineering and geotechnical firm , accountability comes down to creating a positive and supportive environment where employees have the resources they need to be successful.When problems arise , Erickson addresses the concerns by first asking , Do you have what you need?.If not , he works to address the needs , but admits that positive reinforcement only goes so far.It's tough to make a decision to do what needs to be done , but sometimes you need to admit to yourself that you made a mistake and act accordingly , Erickson says.
At LS3P Associates , Inc. ( Charleston , SC ) , a 185-person architecture firm , accountability rests squarely on the shoulders of individuals.Thompson Penney , firm president and AIA national president-elect , believes that individuals are their own best managers.Given the proper information , employees will make the correct decisions.People need to be accountable to themselves first and foremost , he says.As with Hart Freeland Roberts , Inc. , Penney's firm also restructured around market-oriented studios to minimize gaps in responsiveness to clients.Now , the firm has a clear hierarchy and everyone has a home that fits into a clear reporting structure.