Carol Erdman

As a consultant and adjunct University of Maryland Graduate School faculty member, Carol Erdman has conducted informal surveys and, not surprisingly, learned that employee contentment is a major factor in retention.Many employees stay with their current job even after their skills qualify them for advancement, because they work in a positive atmosphere and they are trusted, respected, and appreciated by others at work.

One key to retention, it seems, is developing a workplace, which fosters respect, trust, appreciation, and concern for people (not just the outcomes they produce).

As a consultant for Frank Associates, Carol developed a customized course, Ensuring a Respectful Workplace, for a Frank Associates client, SRA International, to address these issues."The course was perhaps the most difficult I have designed," says Carol, who holds a Masters Degree in Instructional Systems Design."It is easy to say that we want a respectful and trusting environment but to teach it, we first must define and describe those terms behaviorally."Carol has spent several years researching terms like concern, trust, integrity, and respect and has designed a course to teach these concepts behaviorally.
...
Carol Erdman, President of Chesapeake Consulting Services, has been a highly sought after consultant and trainer for Frank Associates for nearly seven years.She has expertise in all areas of human resources, supervision and management.Call Frank Associates today for a free consultation with Carol.