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This profile was automatically generated using 3 references found on the Internet. This information has not been verified. Learn more...

Employment History

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 Web References

  1. 1. www.tietoenator.co.uk
    www.tietoenator.co.uk/default. - [Cached]

    Published on: 8/1/2007   Last Visited: 8/1/2007

    "We renewed and extended our contract with TietoEnator following the recommendations of Forrester who assisted us in scoping out the project and researching the marketplace," explained David Dunlop, Head of Mortgage Operations at Co-operative Bank. "TietoEnator has been a trusted supplier for a number of years and we look forward to moving ahead with an enhanced maintenance contract and additional solutions."

    The bank expects to see a number of benefits once the new infrastructure and solutions are in place.

    "Visibility to IT costs over the next 5 years, TietoEnator's transparent pricing structure, strict service level agreements and 24 hour support are compelling reasons for selecting this managed service model," explained David Dunlop.
    ...
    "Customers are rightly demanding more and more online services, so we're delighted to be able to offer a complete online mortgage service to both new borrowers and intermediaries", explained David Dunlop.
  2. 2. www.managementconsultancy.co.uk
    www.managementconsultancy.co.u - [Cached]

    Last Visited: 5/7/2007

    David Dunlop, head of mortgage operations at Co-operative Bank, says the company wants to improve visibility of IT costs through clear pricing structure, strict service level agreements and 24-hour support.

    ,We were hosting TietoEnator's software on our own hardware and we had to deal with different parties to develop that. Sometimes it was not clear whether it was a hardware or software issue. Using one supplier for everything deals with that problem,' he said.

    Dunlop says moving the software from local servers to the new system enabled a smoother transition.

    ,We have the servers and the communication lines in place and we expect the system to be finished by July,' he said.
  3. 3. www.computing.co.uk
    www.computing.co.uk/computing/ - [Cached]

    Published on: 5/2/2007   Last Visited: 5/2/2007

    David Dunlop, head of mortgage operations at Co-operative Bank, says the company wants to improve visibility of IT costs through clear pricing structure, strict service level agreements and 24-hour support.

    ,We were hosting TietoEnator's software on our own hardware and we had to deal with different parties to develop that. Sometimes it was not clear whether it was a hardware or software issue. Using one supplier for everything deals with that problem,' he said.

    Dunlop says moving the software from local servers to the new system enabled a smoother transition.

    ,We have the servers and the communication lines in place and we expect the system to be finished by July,' he said.

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