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This profile was automatically generated using 12 references found on the Internet. This information has not been verified. Learn more...

Employment History

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  1. 1. Sales Force Automation In Hutchinson :: Sales Force Automation In Hutchinson - Market Growth led by Broadband Gateways According to Dell'Oro Group, the Wireless LAN -802.
    www.christophershaw.com/Sales/ - [Cached]

    Published on: 10/11/2006   Last Visited: 10/11/2006

    -Tom Duncan, Sales Force Automation Manager, Lanier Worldwide, Inc. ... -Grahame Hutchison, Regional Head Sales & Marketing IM - Asia Pacific, ...
    ...
    http://www.stayinfront.com/testimonials.asp : What's Being Said about CRM Software - StayinFont - -Tom Duncan, Sales Force Automation Manager, Lanier Worldwide, Inc. ... -Grahame Hutchison, Regional Head Sales & Marketing IM - Asia Pacific, ...
  2. 2. CRM Knowledge Base
    www.crmassist.com/press/disppr - [Cached]

    Published on: 8/23/2001   Last Visited: 6/7/2002

    "We have five years of experience supporting sales force automation," said Tom Duncan, Lanier's Sales Force Automation Manager, "and we are eager to take our systems to the next level. Lanier has complex requirements due to the configuration, pricing and financing options for the solutions we sell. StayinFront's systems provide us with a truly flexible architecture, with applications that can be easily configured to our exact business requirements. We also selected StayinFront solutions because we need both synchronized systems and Web-based options for our remote sales representatives. StayinFront also provides a powerful Command Center tool to easily manage our large remote user base."

    Visual Elk will support the complex configuration of Lanier's products and orders.
    ...
    "Over the years there has been an increasing number of exception orders that cannot be handled in our current system," says Duncan, "Visual Elk will eliminate those exceptions and cut down our cost per order." In addition, Visual Elk will integrate to a number of backend systems, providing Lanier's sales representatives with information such as lease expirations, service alerts, and up-sell opportunities. "We are going to provide our sales reps with information that they don't have today, to help them improve customer service, and ultimately, increase customer retention."

    Panorama, a powerful ROLAP tool, will provide comprehensive data analysis capabilities to identify opportunities and to assess sales and marketing programs. Lanier's managers will be able to query the CRM database for real time information on sales team performance, opportunity pipeline and strategic account plans for a higher return on sales and marketing investments.
  3. 3. ContactCenterWorld.Com
    www.customercontactworld.com/n - [Cached]

    Published on: 9/5/2001   Last Visited: 6/18/2002

    "We have five years of experience supporting sales force automation," said Tom Duncan, Lanier's Sales Force Automation Manager, "and we are eager to take our systems to the next level. Lanier has complex requirements due to the configuration, pricing and financing options for the solutions we sell. StayinFront's systems provide us with a truly flexible architecture, with applications that can be easily configured to our exact business requirements. We also selected StayinFront solutions because we need both synchronized systems and Web-based options for our remote sales representatives. StayinFront also provides a powerful Command Center tool to easily manage our large remote user base."

    Date and Time Posted : 05/06/2002

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