Angela Donohoe

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  www.fst.net.au/whoswho.aspx?iid=6 - [Cached Version]
  Published on: 11/10/2008    Last Visited: 11/10/2008  

  Interview with Angela Donohoe, CIO, CUSCAL Limited

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  www.fst.net.au/whoswho.aspx?iid=23 - [Cached Version]
  Published on: 11/10/2008    Last Visited: 11/10/2008  

  Standing (left to right): Citigroup's COO, Europe, Middle East and Africa, Ian Cramb; Bank of New Zealand's Operational Risk & Compliance Manager Payment Services, Banking Delivery Services, John Crookes; GE Money's Vice President, CRM, Philip Wickenden; Bank of Queensland's CIO, Iain Blacklaw; National Australia Bank's Head of Direct Channels, Tim Cullen; i-flex Solutions CEO Kishore Kapoor; Macquarie Bank's Executive Director, Divisional Head, Investment Lending, Steve Robertson; St George's General Manager, Architecture and Planning, Group Technology, Greg Booker; CUSCAL's CIO, Angela Donohoe.
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  ANGELA DONOHOE, Cuscal: Regarding the challenges of large banks and their customers, other service providers, for example credit unions , really don't have those problems with operational excellence. It's been one of our
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  ANGELA DONOHOE, Cuscal: They're wildly successful, so that plays out in terms of loyalty, share of wallet.
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  ANGELA DONOHOE, Cuscal: In terms of consumer expectations, we need to gauge what level of secure practices they consider useful and what they also consider to be a bit of a nuisance.
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  Interview with Angela Donohoe, CIO, CUSCAL Limited

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  www.fst.net.au/whoswho.aspx?iid=50 - [Cached Version]
  Published on: 11/10/2008    Last Visited: 11/10/2008  

  Interview with Angela Donohoe, CIO, CUSCAL Limited
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  Donohoe: Web 2.0 is subject to wide interpretation, but we are seeing growing interest in the use of newer technologies to support collaboration, particularly through the use of blogs accessed via internet banking sites.
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  Donohoe: New technologies inevitably add complexity and often introduce new security considerations.
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  Donohoe: This is an interesting question as it has been on our agenda for some time.
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  Donohoe: We defer to an individual customer's preferences but Abacus - the industry's Trade Association - has provided advice and information on third party solutions.
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  Donohoe: There are a number of matters that will command attention , a big focus for the industry is the impact of the ATM Direct Charging reforms, improving customer interfaces across all channels and in ensuring security measures protect our customers and businesses
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  Donohoe: I'd like to be remembered as a strong business leader who valued the talents and efforts of her team and led them to deliver results that made a real difference to our business.
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  Interview with Angela Donohoe, CIO, CUSCAL Limited

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  www.fst.net.au/whoswho.aspx?iid=3 - [Cached Version]
  Published on: 11/10/2008    Last Visited: 11/10/2008  

  PICTURED (left to right): David Palmer, Head of Business Security Solutions, Westpac; Jim Karvounaris, Head of Global Information Security, ANZ; Angela Donohoe, CIO, Business Technology Services, Cuscal; Paul Kastner, Director Financial Services, APJ, Symantec; Dave Williams, Chief Manager IT, Retail Division, HBOS; Alyson Clarke, Principal Analyst, Financial Services, Forrester Research.
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  ANGELA DONOHOE: I'm the CIO for Cuscal.
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  PAUL KASTNER: Angela, how would you answer Jim's question?
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  ANGELA DONOHOE: In our case, we're not just looking at mobile banking but more mobile payments and what the opportunities might be in this space, so we're taking a broader examination of the opportunities.
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  PAUL KASTNER: Angela, it's great that ANZ is viewed as one of the more secure banks but we want the whole industry to be one of the most secure in the world.
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  ANGELA DONOHOE: That is lifting the lid on the Pandora's Box really.
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  ANGELA DONOHOE: That's right.
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  Interview with Angela Donohoe, CIO, CUSCAL Limited

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  www.data3.com.au/d3webtd/Templates/Content/Content_One_ - [Cached Version]
  Published on: 8/3/2004    Last Visited: 12/11/2007  

  According to CUSCAL IT Manager, Angela Donohoe, over 600 desktop and notebook devices were involved in the relocation and the resources required for this part of the project were well beyond those available within CUSCAL's IT department."Our IT staff members were already working to maximum capacity," she said.
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  Following the assessment of various proposals from several IT specialist companies, Donohoe awarded Data#3 the project of CUSCAL's entire desktop device relocation."Data#3 delivered the most detailed and appropriate proposal," she said, "which demonstrated to us that the experience was there to ensure the project would be carried out as professionally as possible."
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  "When staff members who were being moved came into the new premises, they were able to log on to the new network, have correct access to the network's resources and simply continue their work as if nothing had happened," Donohoe said.
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  "The new model represented quite a cultural change for many of the users," said Donohoe.

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  www.iir.com.au/iiroz/marlin/system/render.jsp?siteid=20 - [Cached Version]
  Published on: 3/2/2007    Last Visited: 3/2/2007  

  • Angela Donohoe, CIO, Cuscal

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  www.iir.com.au/iiroz/marlin/system/render.jsp?siteid=20 - [Cached Version]
  Last Visited: 5/13/2008  

  Angela Donohoe, Chief Information Officer, Business Technology Services, Cuscal

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  www.idc.com.au/press/release33.asp - [Cached Version]
  Published on: 8/24/2007    Last Visited: 6/14/2008  

  Angela Donohoe, Chief Information Officer from Cuscal Ltd will present a case study on Optimising Business Processes.

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  Cuscal — ANL Statement - [Cached Version]
  Published on: 11/13/2008    Last Visited: 11/13/2008  

  Angela Donohoe - CIO and General Manager, Business Technology and Project Services

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  Cuscal — Executive Group - [Cached Version]
  Published on: 11/13/2008    Last Visited: 11/13/2008  

  Angela Donohoe
  
  CIO and General Manager, Business Technology & Project Services
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  Angela has been responsible for overall management of BTS and has been successful in building the division's reputation for strategic thinking, leading-edge implementation and ability to deliver against Cuscal's business-led IT Strategy.Under Angela's leadership, BTS has focused on Cuscal and its customers' technology needs into the future.
  
  Prior to joining CUSCAL, Angela held a variety of senior management roles in the banking and finance industry, including Société Généralé and Bank of New York.An early career in corporate regulation with the NSW Government provided Angela with valuable exposure to the financial services industry and the role of governance in business.
  
  Photo of Angela Donohoe

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