IWR Blog: November 2008 Archives -
[Cached Version]
Published on: 11/1/2008
Last Visited: 4/8/2009
As Director of IP Processes and Tools development for General Electric, Keith Dilley will be as familiar with the challenges facing IR specialists as anyone.
He gave assembled delegates at the Information Retrieval Facility Symposium (IRFS 2008) a handy breakdown on how to get a team working effectively in the Informatics and Analytics arena.
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Historically, Dilley argued the focus has been on the tools of IR rather than the processes of it.
The 'bad old days' he explained were a time when patents were asked to be checked as a product launch date loomed.
Poor briefings and communication between different islands of the organisation all compounded the problems for the IR specialist.
These days however Dilley explained how he takes a different approach with his team at GE and it made some worthy points, not least of which is that the solution to better IR should also come from the way you work, the solution not always having to come from a technical angle.